Hotel Louis Phaethon Beach Club

We have been back a week since our visit to the Louis Phaethon Beach hotel 11 adults 1 child and a baby. We arrived late at night due to a flight delay we were told to go to the bar and get a drink before we filled in our registration paperwork which was helpful due to the long journey. The staff at this hotel do everything to makesure that your stay is enjoyable. The food has a varied choice and there is also a chinese buffet at lunch which was always busy as the food was great, but also 2 others. There are 2 pools one where inflateables are allowed and a quite pool also they have 3 slides into a seperate part of this pool. The animation team were very good and if you said that you didnt want to take part said ok and moved on, but when they were not busy they would come and talk to you. We got taxis when we went out which the reception staff were pleased to order for you. The rooms were clean the beds were comfy. when we checked out we were asked did we enjoy our stay which a lot of hotels I have visited don't do. Would highly recommend this hotel, and will be certainly going back. One thing I did notice was that on the labels explaining what the food was it had may contain nuts which was good as one of our party is allergic to nuts.

Booked Hotel with TUI basically a last minute sun holiday and Cyprus never fails on that. Arrived at the hotel by coach transfer 11pm and ushered into the dining room for late supper a very pleasant surprise. Check in fine and up to the room. As reported in other reviews they are a bit small and require a bit of upgrading nevertheless who spends their holiday in the hotel room. Rooms kept spotless and towels changed daily . The hotel grounds are large the pools are fantastic and everywhere is clean. The food is of high quality for all inclusive and even the poolside restaurants are the same especially the poolside Chinese . Food from 6.30 to late at night . Extensive play facilities for the kids and entertainment for the adults was good . I could go on and on about the positives for this hotel , Great staff, clean,safe, good for kids and so on . Now the few negatives ! The hotel is a bit out of the way but don't let that put you off it has good transport links . The white wine served in the restaurant is not very nice at all. Sweet and tasting of flowers. Only minor ones for me but the biggest one is a water sports business exists on the perimeter of the hotel and I saw a dog that may have been their dog come into the hotel grounds and defacated twice near the sun loungers obviously that isn't a reflection on the quality of the Hotel, but the Management really need to get that stopped . Great hotel and Great staff book with confidence .

Just back from 10 day holiday at the Louis Phaethon Hotel , joined up with a group of 6 others who like ourselves have been here many times in the past. Overall really nice holiday and a pleasure to see so many other guests and staff from previous years. Reception staff friendly and helpful and giving advice when needed Rooms are fine but looking in need of modernization ( mattresses definitely need renewing ) Pool area good with plenty of loungers ( would be nice to have loungers upgraded ) Bars and restaurant all fine with plenty of choice with food and drinks .. Would like to thank Naomi and Christina in the reception bar and Bobby in down stairs bar for looking after us during our stay..always serving with a smile and nothing was too much trouble ..even making time to chat for a few minutes,excellent staff... The staff at this hotel are exceptional all are cheerful and seem to enjoy their work ( even this late in the season ) The entertainment team ..Aishling..Chloe..Lauren..Elle..Lewis..Zoe..Georgia..Laura.. Sean..Andrew..Megan..Phoebe were fantastic ( probably the best team here in many years ) so much energy with the shows and daytime activities, again always cheerful and chatting to guests and joining in the fun.. A special mention to Aishling..Georgia and Andrew (who for us) went that extra mile to make our holiday special ( Andrew keep up the table Tennis..your getting better each game ).. The only down side of our holiday was the poor quality of the sports equipment The French Bowls court has so much compacted sand its like playing on concrete in some areas. The Shuffle Board metal disks are so worn they are full of splinters and lumps missing and the handles of the disk pushers are falling to pieces. The table Tennis Table looks like it has been repaired countless times and to be able to play we had to tie the net together with string ..( we did ask for new net ) and on our last day one of the guests donated a net . At the Archery they started off with 3 arrows with flights missing and following complains from guests 5 new ones were bought but a few days later there were only 3. All our group of 8 enjoy table tennis and is big part of our holiday enjoyment .. I suggested to Rudi ( hotel manger ) to purchase a couple of concrete table tennis tables with steel net ( maintenance free ) and place them on the grass around the pool area..So much nicer to play in the sunshine instead of the area by the sauna ( so subdued in there. Come on Louis Hotels sort out the above equipment and have the best hotel in Cyprus .. We were advised a refurbishment will be taking place in the new year and would hope above comments are taken on board.. This hotel is almost perfect and as said above we had real good holiday and would return again but would hope improvements are made to suit our need. Regards to all Colin