Hotel Louis Phaethon Beach Club

We had the best time as a family, the entertainment was incredible, all of the staff made an effort and they looked like they enjoyed themselves on stage, I did notice that the team was small but again they definitely made up for it by working hard. As for the other departments - The food was incredible and bar staff work really hard, always going the extra mile for the guests. Definitely be coming back here again later in the year. Thank you Cyprus

We've just come back from yet another amazing two week break over the New Year period. Despite the weather (and god it has been unusually bad) we still had an amazing time. Customer service there is second to none and we now class the staff as our good friends. The food was delicious as usual as our waistlines only know too well, good variety, excellent for people with allergies, always someone there to help advise people. The animation were lovely entusiastic people, excellent dancers, nice to see professional male dancers in the team with Tom and Blake, the team was smaller than usual as three of them were on their well earned break so the big productions weren't on and some of the team were doing the shows for the first time since joining. All professional dancers and some had to turn their talents to singing which put them out of their comfort zones as they hadn't done it on stage before but boy did they step up to the mark. I miss them all, such lovely genuine and fun filled youngsters who always made time to talk to us. For those that have commented about the hotel looking tired you'll be pleased to know that a refurbishment is booked in for January / February 2020. To be fair this has never bothered us because the hotel excels in everything else. This was our 12 visit to this hotel and the thirteenth already booked for the summer time, can't wait to be back. Thank you Mr P and all your excellent team, from management to cleaners and everyone in between. For Dido and his animation team thank you so much for keeping us entertained, your job was certainly made harder by the awful weather, can't wait to see you all in the summer.

Returned last week with my wife and 2 sons..his was our 6th visit and probably will be our last.. I can’t fault the staff atal they were great but sadly the animation team were very poor this year. Most walking round like they can’t be bothered, not making an effort taking to guests and the shows were rubbish compared to last year. The kids disco was practically none existent 2-3 songs and they wondered off, just couldn’t be bothered and there faces were like slapped ar5es!! Mention no names (Amy cough cough) the pre shows and entertainment needs a major kick up the but as it’s so repetitive and gets a bit much after being there 2 weeks . The food was ok but again so very repetitive maybe a change in menu would not go a miss. Quite disappointed in this years visit . the referb due in jan is most definitely needed.