Valamar Lacroma

Was selected by the tour company was not disappointed. Beautiful infinity pools. Nice bars. All the amenities. A short drive into the old city. A short walk down to the sea. Was surprised no beach all small rocks.

I visited this hotel several times during last 7-8 years. Quality of service and food deteriorated constantly. Last time for New Year 2020 is probably my last. Originally I visited the hotel primarily due to its indoor swimming pool. However this time it was so overcrowded that it was impossible to swim, children jumping into the pool splashing others etc. No one stopping them, neither parents nor hotel staff. Also children playing football in the main hotel lobby. FOOD This is where quality really dropped the most. There are no scrambled eggs at self service stalls which is normal everywhere in the world. You can get an omelette if you stand in line of some sort of show cooking and queue for maybe 5-10 minutes. Bacon overcooked. All food is "on the cheaper side". You won't find veal or lamb, Only turkey chicken, or beef. Also if there is fish, only cheaper kinds with no taste. Side dishes, potatoes, vegetables prepared in amateurish way, no taste, very greasy etc. No fresh fruit juices only imitations. If you want juice from real fruit you pay for it. You also pay for bottled water over 30 kunas for 0,75 l, about 8-10 times the price of same quantity in supermarket. Poor selection of salami and cheese, again on the cheaper side. AIso, they obviously serve salami left from previous days since I noticed some not fresh even color changed slices. I remember having much greater choice including smoked salmon and 10 kinds of cheese in 3 star hotels elsewhere. Fruit, narrow selection and not ripe. Garbage/waste bin in bathroom too small, also won't open. Also it is positioned too close to clean towels. Selection of tv channels extremely bad, not even all local channels, others mostly news, no films, no even video on demand or similar service. No EPG on tv/remote. View from the terrace is obscured with a tower crane on nearby construction site(s) for the last 5-6 years. There is more but I'll make it short. This hotel turned into a 2 star cash grab.

The hotel is located at the western side of Dubrovnik near when the yacht club and cruise ships park. The hotel seems to be popular with tour groups and rooms are basic but comfortable. There is a big buffet restaurant where they serve breakfast and dinner. Dubrovnik is about a 10 mins taxi ride away.