Caribe Club Princess

Let me start this review by saying that I got engaged at this resort in July 2019, and it was still the worst all-inclusive experience I've ever had. My first issue was the room. First, our door lock was so inconsistent. Sometimes it would unlock on the first try, other times it would take us 10+ tries to get the door open. We complained immediately and the staff member just said we were "doing it wrong". The second we walked into our room I was disappointed. First of all, the door was warped and cracked down the center, and you could see light coming through from the outside. The bathroom...ohhh the bathroom. Overall it was out of date and just did not look clean. Only one light over the sinks - nothing over the shower. Our shower broke the third day in, leaving me to take a sponge bath. It took the staff over 5 hours to come fix it. They only gave us wash cloths once during our 7-day stay. And one day they didn't replace our towels at all so I had to go steal some off a maid's cart. There was inconsistent maid service overall. They would knock on our door before 8am to clean - I was still sleeping! Some days our room was clean before lunch. One day in particular we came back from the beach after 5pm and no one had been there to clean at all. And yes, we had the tag on the door indicating that we wanted maid service. The floors were always covered in sand and never cleaned. There were obscure stains on our bed sheets. They never replaced our dirty silverware from the coffee station. According to our reservation each room in our party was to receive a pack of cigars and bottle of rum upon arrival. One room only had cigars, one room had everything PLUS a basket of fruit. We only got fruit. We didn't eat it bc who knows how long it was sitting there. We also requested rooms NOT on the ground floor. All three were on the ground floor. We got two beers in our mini fridge the second or third day, drank them, and then never got them again. The food was sup-par. The restaurants are so small and service was slow. We ate at the gourmet restaurant one night and we were there for almost 3 hours. The buffet was hit or miss. Service was slow there as well. And inconsistent. If I got water at breakfast I was lucky. The drinks at this resort were HORRIBLE. Usually I am drinking from the bar all day and night. I tried a couple beverages over the first two days and after that I just gave up. I asked for a mojito and got rum, soda water, and some lime juice. The blended drinks were so sugary and came from a dispenser and melted within minutes. Everything just turned my stomach or tasted terrible. Luckily, the beach was beautiful. Seaweed was cleaned off the beach every morning. As always, there's the people selling souvenirs that never seem to leave you alone, but you get that at any resort. As long as we sat further down and away from the speaker system, it was relaxing to spend the day on the beach. Regardless, I wouldn't stay at this resort again, even if someone paid me to. I could not wait to go home. It's a shame that I should have had the best time of my life considering my engagement, but I spent the whole week wishing we never went.

Am here right now enjoying the last couple of days in a ten day break with teenagers and husband. The place is fantastic- right on Bavaro beach . A mini bar is well stocked daily - we were welcomed with a bottle of rum and cigars in the room. Drinks are all included and cocktails are fabulous! Food is excellent . Breakfasts - they serve fabulous bacon and a range of foods for all tastes. The chefs do omelettes or eggs whichever way you prefer and are brilliant. Lunches are varied and great in most of the places - there is even a creperie offering iced coffees and crepes / ice creams. Dinners are excellent - we booked the Mexican (fabulous) the Chinese (excellent) the Italian (good) tomorrow we have Dominican and tonight the Brazilian - but even the self serve meals are great in the main restaurant. air con is a little noisy - and not that effective - but helps you acclimatise better. Rooms are well stocked and the maids lovely. Staff in reception are so friendly and helpful - the bar staff at reception deserve a shout out though - the ladies there are lovely... lots to do here - but we just had a relaxing break - stay on the left side of the beach for a quieter day - the main pool is rather noisy - but that’s just my opinion- plenty of people enjoyed the activities there... Reception is a 5 min walk through a path which takes you past mangrove trees - bush - turtles - ducks- large lizards - storks - flamingos - and a wide array of animals - which you can feed from boxes provided along the way. Just take some mosquito repellant - (tui wristbands do absolutely NOTHING to stop bites) ... To get you from room to reception- the hotel provide a little open air minibus every 5-10 mins- meaning getting around is easy. TUI Premium is worth the extra - that gave us lounge entry and priority boarding each way. Be prepared for a long trip to the hotel if you booked the routine transfers (we stopped at every corner of DR I think - and would probably just get a direct taxi next time).. Also - be prepared for a LONG wait through customs on arrival to DR - it took us at least 1 1/2 hours waiting in a massive queue. We were here during the threat of hurricane Dorian and staff at this hotel kept us informed at all times .. so we felt safe and happy to trust that we would be looked after. For money - bring American dollars - tip the staff - just a small offering makes them smile - not that it matters too much because they are all so lovely and helpful with or without a tip . Overall - we would all highly recommend this place and I’d love to return someday !!

This is our second trip to this hotel. The grounds are beautiful, the food better than average, the beach beutiful, and the staff excellent. There are only couple of negatives. The rooms are badly in need of updating and the air conditioner in quite a few of the rooms are not doing the job of cooling the room. In an 8 day vacation, we had to change rooms 5 times to get a room that was cool enough to sleep in. The people at guest services, especailly Rosali was fabulous. Another person that provided excellent service was Jose. They were so upset that we had to move 5 times that they gave us a Seafood dinner that was surpurb.