South Beach Resort

*Delayed Review* I came here with my girlfriend in March 2019 for a break away. This hotel was absolutely flawless. The staff were really friendly and helpful, the room had a fantastic view of Rockley Beach with a decent sized balcony. The room itself was superb. We had a junior suite which was large, and very very clean! The entire hotel is spotless and clean. The breakfast was really nice with a good variety of both hot and cold food with good, friendly staff who were great throughout the week. The hotel is literally only a stones throw away from Rockley beach which was one of the better beaches the island has to offer in my opinion. When we checked out we still had some time to kill before our flight. The hotel very kindly had somewhere for us to store our bags and even let us come back and shower before our flight!! How many other hotels would let you do that without even asking? Currently looking at returning next year! Can’t recommend highly enough.

Very disappointing. The location of this hotel contributed greatly to the ruin of our holiday. The tui brochure does not mention the extremely noisy road. Guests played individual music loudly by the pool as well and the desk staff didn't want to help. In fact, mostly, the staff members never had a smile on their face(except Kim ad one other lovely girl whose name I can't remember(she has a little boy). Our room was grubby. It is revolting to come out in the morning greeted by filthy mops(black as coal). The food at breakfask was less than poor, offering stale bread each morning.

We just returned from a week at South Beach and had a wonderful stay. The location is perfect, just the other side of the road to the most stunning beach where you can use sunbeds courtesy of the hotel. There are shops, lovely restaurants and other amenities in walking distance and the hotel is right by bus stops. The rooms were huge, clean and had a very well equipped kitchenette. The bed was the biggest and comfiest I've slept in and the room was well sound proofed. The pool area is lovely if a little noisy from the road. Breakfast was good. Our main frustration was that there were limited sun loungers and despite there being a sign saying they could not be reserved, there were people who took it upon themselves to reserve loungers from early morning without using them until late afternoon. This isn't the hotel's fault but if there are limited loungers, they need to monitor people reserving them. There were other examples of staff being too laid back e.g. our room wasn't serviced one day without apology, and we were told an airport transfer had been booked for the way home when it hadn't. However, overall we had a fantastic stay in the most stunning location. I'd highly recommend the hotel.