X10 Khaolak Resort

Really beautiful hotel, very clean, very friendly, everything we could have hoped for in a family resort. The food was great and the attentiveness of the staff was top notch! The only thing to consider was the sea being very rough, wouldn't let my 9 year old daughter go in there but this isn't a reflection on the hotel at all and the pool was perfect for us! Easy to book tours and excursions from, we did elephant feeling and bathing and also walked to the town every afternoon for lunch. Lots to do in the area also. Our room had a swim up balcony which felt like a real luxury and I'd recommend spending a little extra to get this. Breakfast was brilliant and set us up for the day. Nothing to complain about at all! Would absolutely recommend this hotel and would love to return one day. Worth noting, me and my daughter have dairy allergies, this was catered to well by the hotel although I found in Thailand that we didn't have to worry too much, it's very rare that milk and cream etc is used

Just returned from spending 10 days at this delightful hotel.We cannot fault the fantastic staff who are a credit to themselves in their genuine attempts to make your stay one to remember. ,The location is good for the shops and restaurants .Tuk Tuks and taxis easily accessible just outside the hotel.The gardens are immaculate all in all a very happy experience.

This was the first time in Thailand for my husband and myself. And what a way to start a holiday! Upon arrival we were greeted by the concierge who was super friendly, he was really nice throughout our whole stay. At reception, Ed assisted us and was really helpful, friendly, spoke English so we understood everything, He has a warm personality and he showed us all the amenities, pools, etc. We were really impressed with check in, reception, and check out. We stayed on the side of the reception, it was nice and quiet as it was further from the pools and was the package our travel agent booked. The room was really nice, the room amenities provided was top notch, filled with extra little things that made all the difference in our stay. The fruit basket was filled with the sweetest naartjies, banana's and apples, which we snacked on during our stay .The only issue I had, which was not a concern for my husband, was the mini bar fridge in the room was more like a large bar fridge, and the noise of it bothered me as I suffer noise sensitivity. Everyday, water bottles and pool towels were replaced and a little fruit sweet given. The pillow menu with the choice of firm or soft pillows were amazing. I regret not purchasing the pillow I slept on (like one of the previous guest commented on). As we stayed on the side at reception, we needed to cross (a very quiet) road to go to the pool and restaurants. There was a pedestrian crossing patroller that would ensure we were safe to cross the road. He would salute us every time. He was amazing! I was so sad that he was not on duty when we left, as I really wanted to say goodbye to him. Restaurant: The restaurant staff were amazing too. They were super friendly, knowledgeable and were always near by if we needed assistance. We really enjoyed the Thai style foods on the menu, even though there was a lot of western options as well. The buffet breakfast was also a good variety between western / english style breakfast and thai food. The pools were immaculate and beautiful. The adult pool was great as we dont have kids and didn't want to be near the kids areas. In saying that, there were nice activities for kids such as kiddy pools, a good size slide, a mini disco which even played kid favourite music like mommy shark doo doo doo, lol. There was also a gym for people who wanted to stay in their fitness routine. Also water aerobics on some days. The spa was really lovely too. We did the couples thai massage with hot compress and my husband fell asleep snoring as he was so relaxed. I thoroughly enjoyed it too, it was so calming. The beaches are beautiful and as the hotel is on the beach, you can literally walk from the pool lounge chairs onto the beach front. On the town side, there is a market every second day and many restaurants and massage places within a short 5/10 min taxi drive. There are so many more good things I can say about X10 Khoa Lak. We will definitely be returning in our next trip for a relaxing time away.