Century Park Hotel

The hotel and ambience could not be faulted- from reception area, dining, public areas and rooms pristine. Swimming Pool - LOVELY- we had a chilled day there as we were tired - hardly anyone there - really really nice area - very clean with men cleaning around the pool even when there was nobody else around. Reception - very welcoming - however when we checked in we were informed there was a deal for breakfast at a cost of 450 Bhat each but when the bill came it was almost 1200 bhat I know it’s not much difference but..... so we did not go again for breakfast as my husband went to reception to say but was told they could not change it (one of the reasons I have taken away a star) . I completed the feedback form which I stated above and a lady ( I assume was a manager) came to see us about the feedback ..... she informed us that we should have received a token ? She was very apologetic but did not offer refund. On the morning we went for breakfast we went to reception and asked if we needed to book but they said no and never mentioned anything about a token!!! So be aware if you are told at reception about the breakfast deal you need a token??? I still don’t get that but hey ho. 2nd reason why I have taken a star away is due to the guys outside the front entrance trying to sell tours/get taxis When we arrived from the taxi my husband went to check in - I was going to go for a cigarette when one of the men asked me what we were going to be doing - I said ‘we have just arrived’ he then followed me to the cigarette corner and again asked if we wanted to do this or that - explained we had booked a private guide for next morning - as I left to go inside to see my husband ANOTHER man asked same thing - that was 3 times BEFORE I entered the hotel!! Not good at all - to be honest I found them intimidating and one in particular quite creepy - an older man with glasses and a jewelled earring in left ear. This continued throughout our stay - you can’t avoid them as you have to pass them as you enter or leave the hotel. I found out by the lady we spoke to about the feedback form that they are an outside company??? Why would the hotel have an outside company selling tours etc when there is a desk (partly hidden) at reception selling tours?? That beats me. If I was the hotel I would be getting rid of the men outside the entrance and concentrate on their own concierge selling tours but in a more prominent position. Cocktails - the BEST ever - after being out for the day we were back in time for buy 1 get 1 free- they were lovely , hubby had gin and tonic - again he said it was a great G nT Patisserie- prior to leaving we had a lovely cup of tea and muffin - very well presented and lovely tasting - only downfall was taking into account of the standard of dress and ambience (I am no means a snob) but does someone serving you in such a lovely hotel need to be chewing gum ?? Area - it is a bit far out from things - for us if we were to return we would choose somewhere more central. Massage - we went to have 1 hour foot massage (250 bhat) - Turned left as you Leave the hotel and the 2nd one you come to on the left - HEAVEN - best money we spent!! SIM card - my hubby got a SIM card from a 7/11 shop - you need your passport to get one - this allowed us to get ‘Grab cars’ cheaper than metered taxis - you can’t get Grab cars without getting SIM card . You can get tuk tuk s anytime - they screaming for business. I am aware there are a few negatives in the review BUT I would still recommend it - the best thing the hotel could do would be to get rid of the men outside (if they are an outside company) the entrance selling tours when they already have someone selling tours inside the hotel?? Seems very strange.

Stopped here 3 years ago, just spent another 2 days here so figured an update would be appropriate. Firstly the check in wasn't as cheery as it was previously, no orange juice and hot towels (a nice touch when you've spent the better part of 20 hours travelling from the UK) like there was previously. Rooms are still good but might warrant some attention to carpets etc as we noticed stains and some wear on ours. Breakfast was good and the hotel was still spotless. We used the pool area but we were alone save for a gang of painters hanging precarious from ropes, no screening off, no advisory notices, which I thought should be a bare minimum given that people with paint and equipment were 30 feet above you! Anyway, still a good central hotel, but we just felt like the happiness of the staff, and the welcome, were just a little muted now.

Lovely hotel very friendly staff. Very clean hotel. Easy access to the town centre. Lots of shops and a park near the hotel. Bangkok skyline only 5 mins by taxi. I would like to make a recommendation that the hotel should have some entertainment for the people who stay in the hotel in the evening.