Jaz Makadi Oasis

This hotel is absolutely wonderful. Great facilities but just a shame some things are charged. On arrival a little hiccup at check in. We had two rooms, a family and a twin as a family of 5. Just be warned the family rooms are on the the other side of hotel to other rooms. For us not too much of a problem as have older teenagers but this was not mentioned on booking and it should flag up to the agents. It also causes another issue as our daughters room actually came under the club part of the hotel so when booking the a la carte restaurant they didn’t have the same entitlement. Reception were not great at sorting and thankfully the restaurant manager Mohammed saw our disappointment and sorted it immediately and got us a VIP table for the hassle. The staff really do make this hotel a success. Mohammed (restaurant manager), Hassan (bar waiter), Kappo & Mano from Animation and Kamel (waiter) were a absolutely brilliant. So many others I could praise too but too many to mention. Their services and attention was outstanding I do hope the management praise them. The hotel is so clean and I was surprised when we all got upset stomachs. We were careful with salad/water. I think water bottles for the room is not stored that well but I could be wrong. We tried to use tennis courts but unfortunately nobody knew where the racquets were. Be great to get a few more Brits here too no need to worry here in Hurghada security is great and very friendly. Airport is tight and there are four scans when departing which is a bit of hassle but all very quick but men and women are segregated on scans. Aqua park tickets were included with TUI we only went once but good fun. beware park closes 1230-2 for lunch. Shuttle bus was great. Gardens and pools are stunning, def would return and so would are teenagers. The gala dinner at NY was wonderful. Good entertainment and the hotel went to a great deal of effort to put on a good day from 10.00 NYE to 0300 NY day. I would return for that alone!!! Horse riding with SeaHorse stables is out of this world. Great time had!! You walk, trot and gallop across desert and beach. Just wonderful and great staff that accompany you.

From walking through the door to leaving we were treated as special. Nothing was a problem to anyone.This place is so clean and well kept both inside and out. Bar staff especially attentive and friendly. Pools were immaculately clean and well cared for, if a little cold.Despite what some people say about women on their own i never once felt uncomfortable if around the resort alone. Most staff I spoke to are desperate for tourists to return after years of bad press. i wll definately be returning.