Jaz Makadi Oasis

Just came back from a 2 week holiday at this hotel. A very impressive hotel with 2 pools and plenty of sun loungers so there was no need to get up early to grab a bed, which is great if you need a lay in. The hotel is spotlessly clean, with staff constantly walking around and picking up rubbish and sweeping up leaves ect. Food was spectacular so well done to all the chefs for providing such a variety. Mabrouk in the main food hall was exceptional in his service to us and nothing was to much trouble for him, an extreamly lovely young man. Sam "the man" and Ahmed Gamal, in the big pool bar again were exceptional young men, supplying us with drinks,both day and night, without having to ask, they knew exactly what we wanted, so well done to them. Our cleaner, for romm 2260, was great the room was spotless every day and sheets were changed as and when we wanted them. Well done young man and congratulations on your bed art, it was a pleasure to come into the room each nightt The only down side for us was that there were not enough english speaking hoildays makers there, so great if you only like your own company but not great if you like to mix and make new friends. I would definatley go back.

REALLY we enjoyed our summer vacation in such a very nice and familiar facility, I am calling this hotel a facility cause the whole team facilitate our stay as much as possible first of all Mr. Muhammed the beverage and restaurant manager a very decent man know how to deal with the guests (Egyptians or foreigners), very wise man and capable to deal with any problem I expect a great future for him, second Mr. Nasser the master chef and we can call him the miestro of the kitchen, he has a very fine touch with the food (all kinds) to make you feel that you are eating at your home or for the foreigners makes them taste the real taste of Egyptian food he's very handy, I asked him for a birthday cake for my wife and he made us the most delicious birthday cake ever, third Mr Mustafa he is one of the most hilarious waiters I've ever seen smiley face all the time fast after the first meal he will be able to get you your needs before even asking and I recommend him to be on the front desk he will do a great job there instead of the bunch of amateurs that were on the front desk I wish this comment to reach higher level. After all the vacation was very nice there, totally I recommend this hotel for everyone.

I would like to thank the hotel management and all the staff for a great vacation! I’ve been to Egypt five times before, but I saw what real quality service is only here! It’s wonderful when everyone does their job with a smile on their faces and don’t try to sell you something every hour! This is the first hotel in Egypt which cares about customer experience at a level higher than in Turkey and no worse than in Europe. The hotel management has done a great job in this direction and this is noticeable when communicating with staff on any issue! Everyone is very friendly and caring! Thank you! Your new regular customer!