AR Almerimar

We visited the hotel in the middle of September 2018. In retrospect maybe not a good idea as the hotel was definately in "close down" mode! The animation team stopped working on the 29th even though we (and others) were in the hoel for another week. All the staff were miserable. Not one smile from anyone all the time we were there. Also due to it being end of season, there were major staffing issues as most of the staff seemed to be missing! No managers anywhere and no-one to greet us when entering the restaurant other than the weekend when the hotel was full of local spanish people and even then it wasn't a nice greeting just a room check! One point about the location is that there are a lot of flys due to all the local agriculture under polytunnels. Also if the wind was coming from that direction there was also a strong smell of fertiliser. This is not a critism of the hotel itself just the location. Rooms were a good size and the food ok, but got quite limited in range from the 1st October again due to the imminent close down. Pool area was lovely and clean and there was an abundance of sunbeds.

We have just come back from our stay at the hotel almerimar we were disgusted with one of male hotel reception staff who were very rude and unhelpful when we asked for assistance to find a telephone number he was throwing his hands in the air saying oh. My god oh my god he needs to learn customer relations. The food was the same every day and the only thing for vegetarians was salad or pasta with tomato sauce all the vegetables had ham added in fact everything had ham of some form added,Isabel who works in the restaurant was very nice always smiling and friendly. It was hard to communicate as non of the staff understood English.The room was cleaned every day but our air conditioning leaked when we used it so we had a puddle on the floor so it was easier not to use it. Night time was horrendous we were kept awake with music singing and children running round shouting and screaming till 3.00 o’clock in the morning I have never wanted to come home as bad as I did this time all the English guests we spoke to said the same they would never go back.

The hotel is brilliant for families with young children. There is plenty of entertainment for both adults and kids in the form of Zumba, water polo, yoga and various themed events. The rooms are clean and functional. I would recommend getting a room that is not too near the stage as it can be very noisy. The ev ning entertainment event doesn’t finish till12:00. For most people this is not a problem, but, unfortunately my husband became ill on our first night there and the continuous noise was too much. However, the Manager Antonio was amazing, took us to the local hospital and even resolved my request for us to move to their sister resort. Most of the Spanish 95% of the holidaymakers tend to go all inclusive. If you have young children, I would definitely recommend this, although bear in mind tapas bars are only a 10 minute max walk away and for 3 euros, you can get a good drink and generous tapas. The El Tunel even does half a chicken and chips as a tapa, more than big enough for most appetites. The food is plenty’s and there is a good variety, however, I would have liked more ‘spanish’ food on the menu. Not sure it qualifies as a 4 star, it’s a little tired although clean.