Grand Palladium Jamaica Resort and Spa

A great resort, really glad we chose Jamaica, it’s the best!! This resort is awesome for many reasons but could benefit from a few things. Pros. We loved all the fitness stuff, the classes, water aerobics, gym, tennis, basketball courts, beach vball and soccer. Chrisanne, Jevane and Nico are awesome, super nice, tons of energy and just fantastic! The service is excellent! Everyone is quick to make sure you have what you need! There are enough chairs by the pool and beach, none of that ridiculous stuff of waking up at the crack of dawn to get a beach chair. The pool is incredible, so big and beautiful! The grounds are gorgeous too. A few things that could make this resort 5 star would be an upgrade to the WiFi, it cuts in and out and the TVs do too. We’re here during playoff football and just wanted to catch a few games. The feed, even in the sports bar was terrible and made watching pretty dismal. Second thing to improve is the kids water park. It’s only been open 2 out of the 5 days we’ve been here which was really disappointing. The kids loved it and now the pumped are broken and it’s closed. We chose the resort considering kids and that piece was disappointing. Kids club is also lacking in activities for those over 5/6. My kids were told they could go with the group to go mini put and play vball but just ended up staying in the little kids area with a movie on. Likely won’t be back there. If they had organized kids activities like beach soccer or tennis etc, it would be great. The people there working are really nice but just nothing for kids to actually do.

It is the same food everyday in the buffe. One day we went to the ala cart restaurang and the food was good, but when you go back another day the food could be terrible. (im not a pekky whit the food) To cold in the buffé restaurants. They ran out of food in the buffe! To much alcohol in the drinks. I don’t drink alcohol so I order a virgin mojito and got one with alkohol NOT OK!!! The barstaff was unfriendly, but the servent at the restaurants and gardens and cleaner were nice, especially George. Lovely surroundings and beaches. The beds and the room was nice. I have been to GP River Maya and it is soooo much better then this hotel.

Neico and Thorne were very energetic, entertaining. Neico was motivating he entire class by ensuring that everyone had the correct form and was having fun while doing so. I enjoyed the class it's my first time doing aerobics in Jamaica, I recommend it to everyone!!!