TUI is thrilled to announce that our in-store and online booking services have been recognised by the Good Housekeeping Institute as a top choice among consumers. This prestigious recognition is a testament to the hard work and dedication of our incredible teams, who consistently strive to deliver exceptional customer experiences.

The Good Housekeeping Institute conducted an extensive survey among their readers, gathering valuable feedback about their experiences with various booking services. Based on this feedback, we are proud to have been acknowledged for providing a high-quality booking experience that resonates deeply with our customers.

Highlights from the survey revealed that 94 per cent of respondents agree that we offer a wide range of destinations, while 88 per cent found our TUI team in stores to be friendly and helpful. These insights reflect our commitment to meeting and exceeding customer expectations.

TUI UK&I Managing Director Neil Swanson said: “This recognition means a great deal to us, as it confirms that our commitment to excellence is acknowledged by a trusted authority in quality and consumer recommendations. We are dedicated to continuing our efforts to provide outstanding service to all our customers as we believe this is paramount. We would like to thank our customers for their continued support and trust in us, and we look forward to serving you with even more exciting travel options in the future!”.