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Airport, flights and luggage

Flying with our partner airlines

I'm flying with Freebird Airlines, how do I manage my booking?

Extra bags, seating and check in

Online check-in is not available for Freebird Airlines but you can check in at the airport on the day of travel.

If you have a 6 character alpha-numeric flight booking ref on your booking confirmation you can add extra bags, select seating or check in directly from the Freebird Online Checkin

If you only have an 8 digit TUI Booking number on your booking confirmation, please use the Tour Operator tab to add bags, select seating or check in to log in and manage your booking.

You can provide your API (Advanced Passenger Information) when you check in online. If you do not pre-select your seats you will be allocated a seat when you check in online.

Food and drink onboard

Freebird Airlines provide snacks and drinks for purchase onboard – you can view their latest menu here In-flight menu - Freebird Airlines. You can also pre-order meals. Please note that Freebird cannot guarantee an allergy free environment onboard.

Please note: Most major credit and debit cards are accepted. Please note that prepaid cards cannot be used for onboard payments. You can also pay with either Turkish Lira or Euro notes (no coins are accepted).

Onboard service

Freebird Airlines flights are serviced by Freebird crew.

Standard seat pitch on Freebird is 28 inches.

After travel

Delay compensation - In case of any delay on your flight, please contact Freebird directly for compensation claims

Baggage

Any lost or damaged baggage can be reported to Freebird on their website Lost, damaged and delayed luggage - Freebird Airlines

Special assistance for Freebird flights

If you or anyone you're travelling with requires assistance when flying, please call us on 0800 145 6920 and select the relevant option, so we can make the necessary arrangements to ensure you have a smooth flight.

More questions about Flying with our partner airlines

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