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myTUI account

I haven’t received an account verification email, what do I do?

If you have not received an email, please check the following:

- You have entered your email address correctly
- The email address you have entered was the one you used to create your myTUI account or to make a booking
- Our password reset email may have landed in your junk/spam folder
- You may have already activated your account - you would have received an email link when you set up your account

The verification email will be sent from email@customerservices.tui.co.uk - this is a 'Do not reply' mailbox.
If you are still having trouble, visit the myTUI customer account sign in page and follow the forgotten password link.  Resetting your password will activate your account so you can log in. 

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