Holidays 
Cruises 
Flights 
Hotel Only 
Deals 
Destinations 
Extras
Travel Information
I'm trying to check in online, but I'm getting a message saying Check in at the Airport. Why is this?
TUI flights
This means that online check-in isn't available for your booking. It doesn't happen very often, but it means you'll need to pick up your boarding passes from the TUI bag drop desk when you get to the airport.
This will also apply for the following airlines:
Air Europa, Albastar, ASL Airlines France, ASL Airlines Ireland, Evelop Airlines, Germania, Norwegian, Travel Service and Volotea
More questions about Check-in
- Can I check in online? View more details
- Can I check in online if I'm travelling with a baby? View more details
- Can I reprint my boarding pass if it's lost or damaged? View more details
- Do I have to pay to check in online? View more details
- Do I need to print my boarding pass if I check in online? View more details
- Do I need to print the payment confirmation page if I've bought extras or upgrades? View more details
- How does mobile check-in work? View more details
- How do I check in online? View more details
- I'm on the My Booking page. When I click on Check-in, nothing happens - what's going wrong? View more details
- I've checked-in online from my smartphone. How do I save or print my boarding passes? View more details
- I've heard there are new airport scanners that mean some hand luggage restrictions are lifted, is this correct? View more details
- I couldn't print my boarding pass when I checked in online. Can I print it later? View more details
- I didn't check in online before my outward flight. Can I still check-in online for my flight home? View more details
- I have received an error message while trying to check in online for my TUI flight. What should I do? View more details
- What happens if I can't check in online? View more details
- What happens if I don't check in online? View more details
- When does online Check-in close? View more details
- When does Online check-in open? View more details
- Which documents do I need to take to the airport if I've checked in online? View more details
- Why did I get a confirmation of check-in document instead of a boarding pass when I checked in online? View more details
