Khao Lak Bhandari Resort & Spa

Great hotel with wonderful helpful friendly staff. Rooms are immaculately clean and hotel location is just a short walk from all the main restaurant & bars . Buffet style breakfast at hotel is very very good with a fantastic choice of various Thai & European dishes. Definitely deserves 5 out of 5 rating .

Just about to checkout after 5 days here. This hotel is perfect, the bungalow style rooms have everything you need. Great location, just far enough away from the town to make it a really peaceful place ( especially at this time of year, rainy season, we've had 1 afternoon of rain). Hotel staff really friendly and helpful, especially Dan !! Lovely pool area, clean towels every day, 2 free bottles of water per day. Ate in the hotel first night, lovely food. Good breakfast. Tips... Change money at one of the little booths on the street, perfectly safe and a better rate than the UK. Eat cheap, look for the little restaurants that you wouldn't normally go to ( Dees on the main street ), spring rolls, 3 main dishes and a few beers for £20. Laundry round the corner for 80 THB washed, ironed and folded,back the next day. Visit the night market, great street food. Get a taxi from outside the hotel, 150 THB. Have a massage. This was our first time in Thailand and we found the people to be really friendly and not pushy like a lot of countries, if someone asks you if you want a taxi when you walk past just say no thank you and they will wish you a good day. You can walk past a shop or someone selling tours and they will say hello without trying to get you to buy something, they're just being friendly. Would we return to Khao Lak and this hotel... without a doubt.

Service: I, a mother of two kids (18 and 4) stayed 3 nights at Khao Lak Bhandari resort. Our rate was included breakfast. When we arrived the hotel reception for check in, one staff told me I have to pay extra for the breakfast for my younger daughter. As I remember there is nothing written that her breakfast isn’t included. The staff told me 2xx THB per night, means I have to pay around 650-700 THB extra. It is not a lot but still I wasn’t happy about it. I refused to pay and told her that my daughter doesn’t eat in the morning. Maybe just one sausage and one more cup of milk. She told me to let their staff know if my daughter wants to eat and then we should pay. To be honest, Service isn’t from heart. At our hotel in Phuket, we could have more if we are not full enough. I have already deducted one star from this hotel. Room: The hotel is really nice, no doubt. The room is very comfortable, no doubt. I really love the view and very relaxing. Unfortunately, there was the second shock, I wanted to go to the toilet once we entered to the room and opened the lid, someone had diarrhea and didn’t flush. I even have seen some drops of ‘brown liquid’ on the lid. I didn’t call the hotel, I thought I could flush it by myself, why should I wait until someone to come and flush for me? So another star is deducted. Pool: I went to the kids pool, sat there and found the pool wasn’t as clean as I thought. The whirlpool was also looked very dirty and full of stain. I couldn’t really enjoy to sit there. One good thing is I guess many guests have left their toys and floating mattresses there, so that you or your kids won’t feel bored if you forgot to bring yours. Breakfast: The breakfast has variety of choice. But I don’t understand why they have so many food which are for lunch or dinner? I know Asian for instance Chinese loves hot meal in the morning. As I haven’t seen any Asian guests at this hotel, I would suggest them to provide like typical Thai breakfast for the guests? Location: The location is good, only 5 mins walk to the street where all the shops and restaurants are.