Vdara Hotel

Absolutely loved the hotel, we were here for four nights in June and everything about the place worked well for us - it smells so much better than all the other hotels which allow smoking ! - For us it was perfect, we used it as a base to go out from, Room was very clean and great size, good facilities and nicely appointed. It is very well located with access to the tram and strip, so if you do want to smoke and gamble you don't have to travel too far to do it! Thoroughly reccomended.

The first night everyone in my room was woken up sometime after midnight because a staff member was trying to deliver us towels and toothbrushes we had never requested. They did not apologize and acted annoyed when we explained the mistake. The second night we were woken up by very loud noise from a party in a nearby room around 3am. (Someone was screaming profanities) We had previously heard the same noises in the afternoon, but security refused to do anything, claiming they could not hear the noise. When we called security around 3am they could definitely hear the noise, but claimed they could not identify the room it was coming from. They refused to move us to a new room for 20 more minutes, until the Americans with Disabilities Act was brought up. We were then woken up again around 9am when an employee started inspecting the new room (without knocking or asking for permission to enter the room. They were unapologetic when we pointed out that we had been moved to this room by hotel staff, and acted like it was our fault we were in the "wrong room". They also didn't give us card keys for the new room and they deactivated our card keys for the old room so we were unable to retrieve our belongings from the new room in the morning. We had to spend 20+ minutes packing up and moving our belongings from the old room over (we had purchased a lot of groceries as well) and did not have any help with this. Because the new room was smaller and did not have the view we paid for were had to move again to a third room later that day. As a result of all of this lost sleep I was sick for 2 days, missing out on the last day of my bachelorette party and I also missed a day of work.