What types of assistance are not provided during a TUI River Cruise?

Our crew members are unable to provide dedicated personal assistance for mobility or care needs during your cruise.
Examples of Unavailable Services
Our crew cannot provide:

Physical assistance on gangways or stairs
Help with moving around the ship
Personal care services (medication, dressing, bathing)
Guardian services or continuous emotional support

Alternative Options
If you require these types of assistance:

You must travel with a companion who can provide these services
Your companion must pay the standard fare
Your companion must be physically capable of providing all needed assistance

Special Arrangements

For questions about specific needs, contact our TUI River Cruises team at 0204 578 0993
Arrangements must be confirmed before booking

This information helps ensure all guests have a safe and enjoyable experience while understanding the service limitations of our river cruise ships.

What types of assistance are not provided during a TUI River Cruise?

More questions about Special assistance on TUI River Cruises

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