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Travel Information
Can I bring a battery-powered mobility scooter or wheelchair onboard the river cruise ship?
Unfortunately, mobility scooters or wheelchairs can't be used onboard the ship.
When in port, our ships could be moored adjacent to other ships. Disembarking could therefore involve walking across gangplanks and decks of other ships and may include walking up and down flights of stairs. Our river cruises destinations include many places that have cobbled streets or uneven paving, or that are on a steep incline, which could cause difficulties for anyone with reduced mobility.
If you are unable to walk unaided up and down a flight of stairs, then a TUI River Cruise may not be suitable for you.
More questions about Special assistance on TUI River Cruises
- Are your river cruise ships suitable for the less mobile and wheelchair users? View more details
- Can I arrange for food to be blended on board my river cruise because of a medical condition? View more details
- Can I take medical equipment on a river cruise? View more details
- Can my River Cruise cater for my dietary needs? View more details
- Can my TUI River cruise cater for customers who are deaf, hard of hearing, blind or visually impaired? View more details
- Do you have adapted cabins onboard TUI River Cruise ships? View more details
- How do you look after solo travellers on a TUI River Cruise? View more details
