Are your river cruise ships suitable for the less mobile and wheelchair users?

TUI River Cruises vessels have specific design limitations:

No elevators/lifts are available on our ships, with the exception of TUI Aria which has a lift between deck's 1-3
Multiple staircases must be navigated throughout the vessel
Mobility devices such as wheelchairs, scooters, or walkers cannot be accommodated onboard

Before You Book
If you have mobility limitations or require accessibility accommodations, please contact our dedicated TUI River Cruises team before booking:

Phone: 0204 578 0993
International callers: +44 204 578 0993

Our specialists can provide detailed information about:

Specific accessibility features
Available medical care
Onboard facilities
Possible accommodations for your needs

Already Booked?
If you've already booked and have accessibility concerns, please call the same number so we can review your specific situation and provide guidance.

Are your river cruise ships suitable for the less mobile and wheelchair users?

More questions about Special assistance on TUI River Cruises

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