Can my TUI River cruise cater for customers who are deaf, hard of hearing, blind or visually impaired?
Customers with sensory impairments are welcome, but please be aware that access to the facilities on board, gangway access, and tenders ashore can be difficult. We recommend that anyone who is hard of hearing or has vision impairments should always be accompanied by a fit and able companion to guide and assist them. However, if someone particularly wishes to travel alone, they can speak to our Assisted Travel Team on 0203 451 2688, who will assess the risk based on individual requirements.
More questions about Special assistance on TUI River Cruises
- Are your river cruise ships suitable for the less mobile and wheelchair users? View more details
- Can I arrange for food to be blended on board my river cruise because of a medical condition? View more details
- Can I bring a battery-powered mobility scooter or wheelchair onboard the river cruise ship? View more details
- Can I take medical equipment on a river cruise? View more details
- Can my River Cruise cater for my dietary needs? View more details
- Do you have adapted cabins onboard TUI River Cruise ships? View more details
- How do you look after solo travellers on a TUI River Cruise? View more details