Will I have a TUI Rep at my hotel?

While you're away, you can speak to us anytime. We're available 24/7 via the TUI app. We also offer a rep service at some of our hotels.

You can find out whether your hotel offers a rep service in the "about the hotel" tab on the hotel details page.

You can also read more about the service here.

More questions about At your destination

Can I book activities like the TUI Kids' Club at the hotel on my app? View more details
Can I pre-book a table in the á la carte restaurant? View more details
How can I change my return transfer? View more details
How do I contact TUI whilst I'm on holiday? View more details
What's in my hotel room? View more details
What's the dress code at my hotel? View more details
What can I do if my transfer is late? View more details
What do I do if I have a complaint whilst on holiday? View more details
What do I get within my board basis? View more details