Travelling with children

Your questions answered.

More questions answered

Can I book my baby into the creche before I get there?

You can pre-pay for creche sessions before you go on holiday, but you'll need to book the actual times with the Childcare team when you get to your hotel. This is to make sure there's a suitable amount of children at each session.

Can I carry baby milk or baby food in my hand luggage?

Yes, you can carry liquid baby foods or baby milk that's either pre-packaged or made up at home. You can also carry foods for special dietary requirements as long as it's essential for the flight or holiday. Solid baby food can also be carried in either your hand or hold luggage.

Please give any food or baby milk to staff when you go through airport security, as it'll be screened separately. 

Powder Formula
There are no restrictions on taking powder formula, you can carry your baby milk powder to be mixed up during your holiday as part of your luggage allowance. This may also be tested at airport security.

Can I take a pushchair and a car seat on my flight?

We carry pushchairs and car seats as hold luggage for free on TUI flights. You can usually take the pushchair to the boarding gate before handing it to a member of staff to put into the hold. Ask us to confirm this when you get to the check-in desk. If you're travelling on a package holiday with us, in addition to carrying a pushchair or car seat, infants under 2 years old will get a hold baggage allowance of 10kg. Any prams or pushchairs need to be completely fold down/collapsible.


Flights with other airlines
Most other airlines will also carry pushchairs free of charge and you can usually take them to the boarding gate. It's worth checking with the airline before you travel. 

Some airlines also offer extra hold luggage for under 2s - you'll find details on your e-ticket/confirmation email.

Flights with other airlines
Most other airlines will also carry pushchairs free of charge and you can usually take them to the boarding gate. It's worth checking with the airline before you travel.

Some airlines also offer extra hold luggage for under twos - you'll find details on your e-ticket/confirmation email.

Can I take baby toys on my flight?

Yes, this is encouraged as long as they are within the weight and dimension restrictions for hand luggage and adhere to the dangerous and prohibited articles restrictions listed in our luggage guidelines.

Can I use my pushchair in the airport?

You can take your pushchair or buggy through security, right up until you get on the plane and its put into the luggage hold for you. You won't usually get access to the buggy again until you get to the baggage reclaim area at the other end.

How do I get a free child place?

Free child places are on offer for certain hotels and room types, and are dependent on availability.

To search for free Child Places, please click here.

What ages do your creches cater for?

Our TUI Blue for Families Baby Clubs are open to infants from 3 to 35 months, and our Sensatori Nurseries are open to 0-4 year olds.

Just so you know, you'll need to pay extra for BabyClub and creche sessions, and you'll also need to book them with us before you travel or once in resort. The cost of the BabyClub and creche sessions depends on the hotel you're staying at.

You'll see the option to book BabyClub and creche sessions when you go through the booking process on our website. If you've already booked your holiday and want to find out availability and prices for creche sessions, please contact us so we can check for you.

Hotels that don't offer a creche or BabyClub might have a hotel-run creche instead. If there's one available, it'll be shown on the hotel details page.

What ages do your TUI KIDS' CLUB cater for?

Our TUI Blue for Families Children’s Clubs are open to 3 to 11-year-olds. There are different clubs to suit different ages:

Bamse Club – 3 to 5-year-olds
@611 – 6 to 11-year-olds

Family Life hotels also have:
BabyClub – 0 to 36 months old
The Hangout – 12 to 15-year-olds

Our Sensatori Playhouse is open to 3 to 12-year-olds.
Sensatori also has:
Nursery – 0 to 4 years old


Our TUI KIDS' CLUBS are open to 3 to 12-year-olds. There are different clubs to suit different ages:

Minis - for 3 to 6-year-olds
Maxis - for 7 to 12-year-olds

Hotels that don't offer a TUI KIDS' CLUB might have a hotel-run kids' club instead. If there's one available, it'll be shown on the hotel details page. Please contact the hotel directly for details on these kids' clubs.

What are the opening times for your TUI KIDS' CLUB?

Our TUI Blue for Families Children's clubs are open for up to two hours a day, six days a week.
Just so you know, you might need to pay a little bit extra for your child to go to one of the evening sessions.

Our Sensatori Children’s clubs are open several hours a day, seven days a week.

Our TUI KIDS' CLUBS are open for up to two hours a day, six days a week.
Just so you know, you might need to pay a little bit extra for your child to go to one of the evening sessions.

Hotel-run kids' clubs opening times vary, so please take a look at the hotel pages for more details.

What facilities will be available for my baby on holiday?

If you're travelling with under 4's, we've got a great selection of pre-bookable extras for you to choose from. In terms of what's available, it depends which hotel you're staying at.
However, as a general guide, some of our hotels offer things like creches, BabyClubs, Parent and Baby sessions, swimming lessons, baby packs, cots and high chairs.
Take a look at the hotel details when you're booking for more information or call our TUI Team on 0203 451 2681.

What things can I pre-book for kids?

If you're travelling with kids, we've got a great selection of pre-bookable extras for you to choose from. In terms of what's available, it depends which hotel you're staying at.

However, as a general guide, some of our hotels offer things like creches, BabyClubs, swimming or acting lessons, baby packs, cots and high chairs.

Take a look at the hotel details when you're booking for more information.

When do your creche sessions run?

TUI Blue for Families BabyClubs are open six days a week for up to three two-hour sessions a day, as well as some evenings. You'll be able to arrange the times of the BabyClub sessions when you arrive.

For hotel-run creche sessions, please check availability with the hotelier when you arrive.

Will a cot be available at the hotel for my baby?

If you'll need a cot in your hotel room, please contact us before you travel to request one.

Just so you know, we'll add this request to your booking but unfortunately we can't guarantee that the cot will be available when you arrive.

At some hotels, you'll need to pay a charge to use a cot during your holiday. For some of our family hotels, you'll also see an option to pre-book a cot as you book your holiday online with us. 

Didn't find what you were looking for?

Try searching again

Search suggestions

Looking for something else?

Everything you need to know in one place