I can see you’re working with Experian. Why?

We work with Experian to make sure your address and bank account match, to reduce the risk of fraud.

More questions about Direct debits

Can I cancel my Direct Debit and complete manual payments instead? View more details
Can I change the day the Direct Debit instalment is taken? View more details
Can I choose the amount of instalments? View more details
Can I make any ad-hoc payments, even though I’m paying by Direct Debit? View more details
Can I pay off some of my balance in store? View more details
Can I use Direct Debit if I book through your Contact Centre? View more details
Do I need to pay a deposit before setting this up? View more details
How do Direct Debits work? View more details
How do I set up a Direct Debit? View more details
I've received a bank link for a refund what do I need to do? View more details
Is Direct Debit available on all TUI holidays, even if the airline I’m flying with isn’t TUI Airways? View more details
I want to move my holiday to later in the year. What would happen to my Direct Debit payments? View more details
What should I do if my Direct Debit payment is not taken? View more details