Are there lifts onboard?
The following ships do not have any elevators (lifts) onboard:
- TUI Maya
- TUI Isla
- TUI Skyla
- TUI Al Horeya
- TUI Bahareya
On these ships, all decks are connected only by staircases.
Ships With Limited Elevator Access
TUI Aria:
- Has an elevator (lift) connecting Decks 1, 2, and 3
- Deck 4 (Sun Deck) is only accessible via stairs
Important Information for Guests with Mobility Considerations
- All guests must be able to navigate some stairs independently
- No adapted cabins are available on any ships
- For specific mobility questions, contact our TUI River Cruises team at 0204 578 0993
More questions about Onboard your river cruise ship
- Are pool towels provided on the river cruise ship? View more details
- Are there medical facilities onboard? View more details
- Are there tea and coffee making facilities in the River Cruise cabins? View more details
- Are tips expected onboard? View more details
- Can I book any extras to my TUI River Cruise booking? View more details
- Can I smoke onboard a TUI River Cruise? View more details
- Can I take a travel iron on the river cruise ship? View more details
- Can I take electrical items onboard the river cruise ship? View more details
- Can I withdraw cash with my River Cruise onboard account card? View more details
- Do any River Cruise cabins have baths? View more details
- Do you have bikes available for hire onboard? View more details
- How big are the balconies on a TUI River Cruise? View more details
- Is there a currency exchange onboard my river cruise? View more details
- Is there a dress code onboard my River Cruise? View more details
- Is there a formal night onboard my TUI River Cruise? View more details
- Is there a safety deposit box in my River Cruise cabin? View more details
- Is there a shop onboard my River Cruise? View more details
- Is Wi-Fi available onboard my River Cruise? View more details
- What are the options for settling my River Cruise onboard account? View more details
- What currency is used onboard a TUI River Cruise? View more details
- What happens if my cruise is affected by water level changes? View more details
- What happens when the ship passes under low bridges? View more details
- What is double docking? View more details
- What plug sockets are used onboard my TUI River Cruise? View more details
- What time does the drinks package start and end on a river cruise? View more details
- What time do you have to be back on board the ship each day? View more details
- What’s the check-out time on my river cruise? View more details
- Will a fridge be available for me to store any medication? View more details
- Will the ship be docked in the centre of a town? View more details