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Travel Information
I think I may have left a personal item onboard my Marella Cruise, what do I do?
If you think you have left an item onboard one of our ships, please contact After Travel Customer Support at: https://www.tui.co.uk/destinations/contact-us/after-travel
If a lost item has been found by the team onboard then we will organise for this to be sent back to your address. We keep any lost property onboard for six months, we will not retain any items after this period.
More questions about When you get back
- How can I obtain a copy of my Marella Cruise onboard final statement? View more details
- I bought something onboard my Marella Cruise, but it’s not working anymore. Who do I contact? View more details
- My onboard Marella cruise account is incorrect; who do I contact to query this? View more details
- On my recent Marella Cruise we didn't stop at all ports, am I entitled to any money back? View more details
