Can a Marella Cruise cater for customers who are deaf, hard of hearing, blind or visually impaired?
Customers with sensory impairments are welcome, but please be aware that access to the facilities on board, gangway access, and tenders ashore can be difficult. We recommend that anyone who is hard of hearing or has vision impairments should always be accompanied by a fit and able companion to guide and assist them.
Making sure your well-being is looked after at all times while you're onboard is really important to us. If you need help with daily tasks, like using the bathroom, eating, or moving around the ship, you'll need to travel with a companion or a personal assistant who can help you. Unfortunately, our crew aren't able to help with these kinds of responsibilities. If you're travelling alone - or your travel companion can no longer help you - and it becomes clear to us that your well-being's at risk, we'll have a chat with you about your options regarding your cruise, and help plot the next course of action.
We've also teamed up with AccessAble to provide detailed access guides for all of our ships. Here you'll find detailed information you may need to work out if the ship is going to be accessible to you.
More questions about Assisted travel
- Are Marella Cruise excursions suitable for less-mobile passengers and wheelchair users? View more details
- Are the Marella Cruise ships suitable for the less mobile and wheelchair users? View more details
- Can a third person be accommodated in an adapted cabin on a Marella Cruise ship? View more details
- Can I arrange for food to be blended because of a medical condition? View more details
- Can I bring a battery-powered mobility scooter or wheelchair onboard a Marella Cruise ship? View more details
- Can I hire a wheelchair onboard a Marella Cruise? View more details
- Can I take medical equipment on a cruise? View more details
- Can my Marella Cruise cater for my dietary needs? View more details
- Do you provide sharps bins onboard a Marella Cruise? View more details
- How do you look after solo travellers onboard a Marella Cruise? View more details
- What's the procedure for booking an adapted cabin on a Marella Cruise? View more details
- What adjustments have been made in the adapted cabin? View more details
- What entitles a customer to an adapted cabin on a Marella Cruise? View more details
- Where can I find the adapted cabins on my Marella Cruise? View more details
- Will a fridge be available for me to store any medication? View more details