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Travel Information
When will I receive my itinerary for my Lapland trip?
Your itinerary will be available in the TUI Lapland app about 2 days before your arrival. You'll find an example itinerary in your e-ticket documentation, on the Search for Santa Day trip page or if you're staying for longer, on your hotel details page.
More questions about Booking your holiday
- Can I book a single room? View more details
- Can I book Multi-Destination holidays online? View more details
- How do I add on a special request? View more details
- How do I book interconnecting rooms? View more details
- How do I know my booking is confirmed? View more details
- How do I upgrade or add extras to my holiday? View more details
- How do I use a promo code on your website? View more details
- How much do you charge for infants? View more details
- How old do I need to be to book a holiday? View more details
- I'm booking a family holiday but my baby hasn't been born yet - what do I put as their initial? View more details
- Is there anything we can book for a special occasion? View more details
- I don't live in the UK - Can I book with you? View more details
- What are the Package Travel and Linked Travel Arrangement Regulations 2018? View more details
- What do I do if I get technical difficulties while I'm booking? View more details
- Why's the website charging me the same price for a child and an adult? View more details
- Why won't the website let me enter my full name? View more details
- Will I need to pay a deposit at my hotel? View more details
