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Travel InformationSAY HELLO TO OUR MULTI-CURRENCY TRAVEL MONEY CARD
Load the card with up to 12 different worldwide currencies and use it like a debit card. So whether its Euros for pastries in Paris or Dollars for Martinis in Manhattan your TUI Travel Money Card has got you covered.
Reloadable
Need more currency? No problem, reload your card online via your account or on our TUI Travel Money app, day or night. Or pop into one of our stores nationwide.
TUI Multi Currency Card App
With our TUI Travel Money app, you can check your balance, transfer money between currency wallets and view your transaction history. You’ll also have the ability to block or unblock your account and use our PIN reveal service if needed.
MANAGE YOUR MONEY ON THE MOVE
With our new TUI Travel Money app, you can check your balance, transfer money between currency wallets and much more.
GREAT RATES
The exchange rates are fixed when you load your card so you don’t need to worry about these fluctuating, or the uncertainty of credit/debit card exchange rates and charges.
More benefits and currencies
- Free to use in restaurants, bars and shops – anywhere you see the Mastercard® Acceptance Mark.
- You’ll receive 2 cards linked to the same account, meaning the second card can be used for access to your cash should you lose one. If you should happen to misplace the card it’s not a problem as we can send you the funds via our Western Union money transfer service within 48 hours and at no at additional cost.
- Travel Money Card App for checking balances, reloading, transferring funds between wallets and reviewing your transaction history.
- The exchange rate is fixed at the time of purchase, so you don’t need to worry about fluctuating rates and the uncertainty of credit/debit card charges.
- Safe and secure as it’s not linked to any bank account, plus it is Chip & Pin protected.
- Can be used as a savings tool.
- For more information about our Multi Currency card you can access our Travel Money Card user guide here.
Choose from up to 12 currencies
- Euros (EUR)
- United States Dollar (USD)
- Australian Dollar (AUD)
- New Zealand Dollar (NZD)
- Canadian Dollar (CAD)
- Turkish Lira (TRY)
- South African Rand (ZAR)
- Thai Baht (THB)
- Mexican Peso (MXN)
- Bulgarian Lev (BGN)
- UAE Dirham (AED)
- Pound Sterling (GBP)
Using your Travel Money Card
Simply pre-load the Travel Money Card with your budgeted spend and use it to purchase goods or withdraw cash all over the world. The maximum card balance is £6000 and there is a £500† a day withdrawal limit.
For online purchases you will need to activate your card once it’s arrived. Just follow the instructions in the enclosed letter.
For Multi Currency Cards purchased in retail your primary card is instantly activated. Just follow the instructions contained within your pack to activate the secondary card.
With our TUI Travel Money app, you can check your balance, transfer money between currency wallets and view your transaction history. You’ll also have the ability to block or unblock your account and use our PIN reveal service if needed. The app is available to download now for both Apple and Android devices via the App Store or Google Play. Access your online account here.
You can also manage your account in any TUI Travel Shop or check your balance by calling our helpline on +44(0)203 1300 133*
How to order your card
Visit one of over 350 TUI Holiday Stores nationwide or order online for Branch Collection or Home Delivery. Orders for Home Delivery will take up to 14 days to be delivered; no signature is required however you will need to activate the card upon receipt.
Summary of TUI Multi-Currency Card Fees and Limits
An example of our fees are displayed here please note that these are subject to variation in accordance with the Multi-Currency Travel Money Card Terms and Conditions.
Minimum age limit for applicants is 18 years.
^ Banks and credit card companies may charge you an additional fee for using a debit/credit card.
± Indicative amount only based on GBP equivalent of £500
¥ Indicative amount only based on GBP equivalent of £2000
« Indicative amount only based on GBP equivalent of £10
# Indicative amount only based on GBP equivalent of £6000
* Indicative amount only based on GBP equivalent of £2
How do I contact Customer Services?
If you’ve got a question about our Multi-Currency Card or a complaint regarding any element, please contact Customer Services using one of the following methods,
- Phoning +44 (0) 2031 300 133
- Writing to Customer Services at, TUI Multi-Currency Travel Card, PO BOX 3883, Swindon SN3 9EA
Customer Services lines are open 24 hours a day. A copy of our complaints procedure is also available on request.
Terms and conditions
Summary of Travel Money Card Fees and Limits
An example of our fees are displayed below, please note that these are subject to variation in accordance with the Multi-Currency Travel Money Card Terms and Conditions.
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Minimum age limit for applicants is 18 years.
^ Banks and credit card companies may charge you an additional fee for using a debit/credit card.
± Indicative amount only based on GBP equivalent of £500
¥ Indicative amount only based on GBP equivalent of £2000
« Indicative amount only based on GBP equivalent of £10
# Indicative amount only based on GBP equivalent of £6000
* Indicative amount only based on GBP equivalent of £2
This card is issued by PrePay Technologies Limited pursuant to a licence by Mastercard International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment.
instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
For our latest terms and conditions click here.