Sustainability and charity information

Your questions answered.

More questions answered

Can I take extra luggage for a charity?

TUI flights
We can carry luggage for charities providing we've got space - and we don't charge extra for this. You need to send us a letter on the charity's letter-headed paper to book. Please send your letter to:

TUI Correspondence Team
Alexandra House
1 Alexandra Road

After we receive your letter, we'll be in touch to confirm whether or not we can give you the extra luggage allowance.

Alternatively, you can email a copy of your letter to

Flights with other airlines
Please check directly with the airline you're flying with for details.

Do you support sustainable tourism?

We want our holidays to benefit the places you love to visit. That's why the TUI Care Foundation supports projects in our destinations that are improving the lives of young people, caring for the natural world, or helping local communities thrive.  

We're a charity - can you support us?

TUI UK & Ireland supports the TUI Care Foundation, a global foundation which supports projects in holiday destinations around the world that are improving the lives of young people, caring for the natural world and helping local communities thrive.

In the UK, we also have our Community Gifts scheme which charities and not-for-profit organisations can apply for using this online form. The scheme awards TUI holiday vouchers to be used as raffle prizes to raise funds.

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