How can I access my personal data?

Your Personal Data Rights

Accessing Your Data

You have the right to see what personal data we hold about you.

• Check your online account to view data related to your bookings
• Request other personal data by writing to us
• We provide this service free of charge (except for multiple requests)

Updating Your Information

We want your data to be accurate and up to date.

• Tell us if any details we have are incorrect
• We'll make the changes for you

Your Other Data Rights

You can also ask us to:

• Correct your personal data
• Delete your information
• Stop processing your data
• Transfer your data to another organization (where technically possible)

We'll honor these requests unless we need to keep your data for legitimate business or legal reasons.

Making a Complaint

If you're unhappy with how we handle your data:

1. Contact us directly first - we'll try to resolve your concerns
2. If you're still dissatisfied, you can contact the Information Commissioner's Office

How to Contact Us

Write to our Data Protection Officer:

By post: TUI UK Limited, Data Protection Officer Wigmore House, Wigmore Place Wigmore Lane, Luton LU2 9TN

By email: dataprotectionUK@tui.co.uk

When contacting us, we may need to verify your identity or request additional information if you're acting on someone else's behalf.

For complete details on how we handle your information, please read our Privacy Notice.

Access the TUI UK Data Subject Access Request Form here