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On holiday

Assisted Travel on holiday

Can my hotel cater for my dietary needs?

Yes, our hotels can accommodate various dietary requirements. Here's how we can help:
Before you book:

  • Tell us about your dietary needs so we can check if the hotel can accommodate you
  • For severe allergies, please call our dedicated team at 0800 145 6920

After booking:

  • We'll add a note to your booking for the hotel
  • Always speak directly with restaurant staff during your stay

Our hotel brands and their dietary services:
TUI BLUE and Sensatori resorts:

  • Cater for food intolerances, allergies and dietary requirements
  • Provide information boards and allergen labels at buffets
  • Staff can be informed at check-in
  • Access personalized advice through your hotel's dedicated expert (details in confirmation email)

ROBINSON clubs:

  • Offer alternatives for common allergens like gluten and lactose
  • Contact your club before arrival for specific advice
  • Chefs are available at buffets to answer questions

TUI SUNEO hotels:

  • Provide food labels listing ingredients like eggs, wheat and nuts
  • Reception staff can direct you to restaurant specialists

TUI MAGIC LIFE clubs:

  • Display ingredient labels at all buffets
  • Staff at reception and guest services can provide additional information

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