Holidays to Florida

Your questions answered.

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Do I have to pay any resort fees for Florida?

Florida resort fees are included in the cost of your holiday, so you won't need to pay for them whilst you're on holiday. 

How do I plan my Disney trip?

It can be difficult to know where to start with your Walt Disney World holiday - especially if it's your first time. We recommend downloading the My Disney Experience App, and creating an account. If you are staying on-site at a Disney Hotel, you will be able to do this 48 hours after booking by using the reference number in your booking confirmation. If you are staying off-site and bought Disney Magic Tickets with us, then please note you will still be able to create an account on My Disney Experience, but you won't be able to link your tickets until they are paid in full. The My Disney Experience App let's you use Genie (the interactive planning tool), make dining reservations (60 days prior to arrival), see how to get around and give you all the information you need. If you still need more help, pop into one of our local shops, where one of our Disney Experts can lend a hand.

I bought park tickets when I booked my Florida holiday, where do I collect them from?

You will no longer receive a physical ticket from purchasing a Disney Magic Ticket. Once you have linked your ticket reference you will find the barcode for entering the parks located within the My Disney Experience app on your phone. If you purchased tickets at the same time as booking your on-site Disney Hotel, these should show in the app 48 hours after booking. If you are staying off-site and bought your tickets with us, then the ticket reference will be emailed to you once your ticket balance is paid in full. You can still create an account on the My Disney Experience app, and make dining reservations (60 days prior to arrival) without linking your ticket.

What's ESTA?

Electronic System for Travel Authorization - or ESTA - is something you need to register for if you're travelling to the USA under the Visa Waiver Programme.  For more information, visit the US Embassy website.

ESTA is separate to API, so you'll need to complete both of these requirements before you go.

How to apply for ESTA
Visit the ESTA website to apply online.  You'll need to pay $21 for each new or renewed ESTA application and you must apply a minimum of 72 hours before you're due to go.

ESTA is valid for up to 2 years after you've applied or until your passport runs out - whichever comes first. It's also valid if you're travelling to the USA more than once, but you'll need to amend details like your date of travel and the address you're staying at.

In some cases, you may not be eligible to participate in the Visa Wavier Program (ESTA) if you’ve visited certain countries, for example Cuba, in the past and would need to apply for a visa and you’ll need to allow more time for this. For more information go to: Official ESTA Application Website, U.S. Customs and Border Protection (dhs.gov) and also the FCDO for the latest advice and costs: https://www.gov.uk/foreign-travel-advice/usa/entry-requirements


Important information about ESTA
If you don't apply for ESTA before you go, you might not be able to board the plane, or you may be delayed or refused entry when you get to the USA. However, applying for ESTA, having a visa or meeting the requirements of travelling under the Visa Waiver Programme doesn't guarantee you entry to the USA - immigration officials have the final say on this when you arrive.

Florida villa holidays
Your ESTA application will ask you the address you'll be staying at whilst you're in Florida. If you're staying in one of our villas, you'll need to enter the address of our resort office as follows:

Hotel Beds Home Office,
8285 Championsgate Blvd,
Davenport
33896

Where can I find out more about the Florida Kids Eat Free card?

Take a look at our Kids Eat Free page for more information.

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