More questions answered
Can I book a group holiday if I don't know the names of everyone who's coming yet?
Yes - you'll need to give the name of the lead passenger when you book.
You can then email the other names to us at nonames@thomson.co.uk up to 12 weeks before you're due to go.
That said, if you're staying in a Disney or Fiesta hotel, we'll need to know all the names when you make the booking.
Can I book a wedding with you if I don't have a British passport?
Yes - but before you book, you must contact your own embassy or consulate to find out which legal documents you need to get married in the destination you've chosen.
Can we fly from different airports if we book a group holiday together?
Yes - give our Groups Team a call on 0203 451 2688 and we'll sort things out for you. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.
Just so you know, to qualify for a group discount, the minimum number of passengers needed to get the discount must be travelling together from the same airport, on the same flight for the same duration at the same accommodation. This means 10 adults for short and long haul holidays.
Do I need to pay a deposit when I book a wedding?
You will need to pay a deposit for your wedding, this is normally £150, however this can be higher depending on the venue you chose.
Do we get a discount if we travel as a group?
You'll usually get a discount if you're booking a holiday with 10 or more adults with us. However, these discounts aren't guaranteed.
Just so you know, we can either give you the group discount or match the web price for you - we can't apply both offers. We'll help you work out what the best deal is.
Is my wedding date available?
You'll need to give us a first, second and third choice of wedding date when you book with us.
Once you've signed and returned your wedding contract, we'll get in touch with the resort you've chosen to see which dates are available. We'll then confirm this for you, however this can take up to eight weeks depending on your chosen destination.
If you're booking a wedding in Cyprus or Greece, we'll be able to instantly book your wedding date - you'll just need to visit your local TUI Holiday Store or call us on 0203 451 2688. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.
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