How can I get information in an accessible format?

If you need information in a different format, for example large print or braille, please contact our Assisted Travel Team on 0800 145 6920

More questions about Assisted Travel - General information

Am I fit to fly? View more details
Can I take an assistance dog? View more details
Can I take my wheelchair? View more details
Can I travel if I'm suffering from an infectious disease, like chickenpox? View more details
Can I travel with a broken arm or leg? View more details
Do I have to do anything to prepare my Electric Mobility Aid for air travel? View more details
How can I contact you if I am British Sign Language User? View more details
How can I lessen the risk of Deep Vein Thrombosis? View more details
How do I book assistance at the airport? View more details
I'm neurodiverse, what help can you arrange for me? View more details
I am travelling alone, do I need a personal assistant? View more details
I have a severe nut allergy, how do I inform the airline? View more details