Holidays
  • HOLIDAYS
    • View Holidays Homepage
    • Beach Holidays
      • Adults Only Holidays
      • All Inclusive
      • Beach
      • Family Holidays
      • Long-Haul Holidays
      • Luxury Holidays
      • Nightlife
      • Spa Holidays
      • Sports and Activity
      • View all beach holidays
    • Multi Destination
    • Tours
    • City Breaks
    • Ski
    • Lakes and Mountains
    • Lapland
    • Villas
    • Weddings
    • Accessible Holidays
  • Cruises
  • CRUISES
    • Marella Cruises
      • View Marella Cruises Homepage
      • Cruise Deals
      • Cruise Ships
      • Cruise Types
        • Cruise From the UK
        • Cruise Only
        • Cruise and Stay
        • Themed Cruises
        • Repositional and Transatlantic
      • Destinations
        • Caribbean
        • Western Mediterranean
        • Canary Islands and Atlantic
        • Eastern Mediterranean
        • North Africa And Middle East
        • Asia
        • Central America
        • View All Cruise Destinations
      • Useful Information
        • Cruise Calendar
        • Top Ports Of Call
        • On Board Experience
        • Why cruise with Marella Cruises?
    • TUI River Cruises
      • View TUI River Cruises Homepage
      • European River Cruises
      • River Cruise Ships
      • River Cruise Only
      • Rivers
        • Danube
        • Dutch & Belgian Waterways
        • Main
        • Moselle
        • Rhine
      • Destinations
        • Austria
        • Belgium
        • Croatia
        • Germany
        • Hungary
        • Netherlands
        • Serbia
        • Slovakia
        • Switzerland
      • Useful Information
        • Why cruise with TUI River Cruises?
  • Flights
  • FLIGHTS
    • View Flights Homepage
    • Cheap Flights
    • Our Destinations
      • Where we fly
      • Popular routes
    • Flight Timetable
    • Arrivals and Departures
    • Useful Information
      • Flying with us
      • Before you fly
      • Our fleet
      • Frequently Asked Questions
  • hotel only
  • HOTEL ONLY
  • Deals
  • DEALS
    • View Deals Homepage
    • Summer Holiday Deals
      • Summer Holidays 2021
      • Summer Holidays 2022
      • School Holiday Deals
      • View All Summer Holiday Deals
    • Winter Holiday Deals
      • Winter Holidays 2020
      • Winter Holidays 2021
      • Christmas Holiday Deals
      • Easter Holiday Deals
      • View All Winter Holiday Deals
    • Last Minute Deals
    • Free Kids Place Finder
    • Destination Deals
      • Spain Holiday Deals
      • Greece Holiday Deals
      • Mexico Holiday Deals
      • View All Destination Deals
    • Holiday Type Deals
      • All Inclusive Holiday Deals
      • Luxury Holiday Deals
      • Family Holiday Deals
      • View All Holiday Deals
    • Discount Deals
  • Destinations
  • DESTINATIONS
    • View Destinations Homepage
    • Europe
      • Albania
      • Austria
      • Bulgaria
      • Croatia
      • Cyprus
      • Czech Republic
      • Germany
      • Greece
      • Iceland
      • Italy
      • Lapland
      • Malta
      • Montenegro
      • Portugal
      • Slovenia
      • Spain
      • Switzerland
      • Turkey
      • View All Europe Destinations
    • Central America
      • Costa Rica
      • Mexico
      • View All Central America Destinations
    • Africa
      • Cape Verde
      • Egypt
      • Gambia
      • Kenya
      • Mauritius
      • Morocco
      • Seychelles
      • Tanzania
      • Tunisia
      • View All Africa Destinations
    • Caribbean
      • Antigua
      • Aruba
      • Barbados
      • Cuba
      • Dominican Republic
      • Grenada
      • Jamaica
      • St Lucia
      • Trinidad And Tobago
      • View All Caribbean Destinations
    • North America
      • United States Of America
      • View All North America Destinations
    • Asia
      • China
      • India
      • Indonesia
      • Israel
      • Japan
      • Jordan
      • Malaysia
      • Maldives
      • Oman
      • Sri Lanka
      • Thailand
      • United Arab Emirates
      • Uzbekistan
      • Vietnam
      • View All Asia Destinations
    • Where’s hot when?
    • Quarantine Free Holidays
    • Popular Destinations
      • Algarve
      • Benidorm
      • Cancun
      • Crete
      • Dubai
      • Florida
      • Fuertaventura
      • Gran Canaria
      • Lanzarote
      • Madeira
      • Majorca
      • Tenerife
  • Extras
  • EXTRAS
  • TravelInformation
  • Travel Information
  • AccountAndBooking
logo
Shortlisted holidays
  • Shortlist( )
  • Travel Information
  • Account & Booking
  • HOLIDAYS
  • CRUISES
  • FLIGHTS
  • HOTEL ONLY
  • DEALS
  • DESTINATIONS
  • EXTRAS

Our website uses cookies to improve your experience. To find out more, please read our Cookie Notice. Close

List
    See all destinations
    See departure airports for
    See what dates we fly to this route
    see what dates this destination is available
    Flexible by +/-3 days
    7 nights
    Clear search
    Child ages (on return date) Edit ages
    • Latest
    • Video
    • Active
    • Culture
    • Family
    • Food
    • Style
    sandy cove

    "Need some extra help?"

    Here’s how we can be of assistance

    Planning a disability or autism friendly holiday

    Here at TUI, we want all our customers to discover their smile. Making our holidays accessible - for those who have a disability or reduced mobility, or who are on the autism spectrum, for example - is something we take seriously. And that’s why we’re constantly striving to make travelling easier and more enjoyable for anyone who needs some extra assistance. Here are a few ways we can help…

    A SPECIALIST PHONE LINE

    If you or someone you’re travelling with has reduced mobility, a visual impairment, autism, or a disability – hidden or otherwise – get in touch by giving our specialist phone line a call. Our friendly and knowledgeable Customer Welfare team are on hand to help you find the holiday that’s right for you, answer your queries, provide general advice, and help you feel at ease about travelling. The number to call is +44 203 451 2585 if you’re in the UK, or +353 1 605 6500 from Ireland. The earlier you get in touch the more time it allows for us to get everything we can ready for you.

    AT THE AIRPORT

    Getting to and through the airport can be stressful for everyone at times, but it can be even more challenging if you’re travelling with an adult or a child who has reduced mobility, or who is on the autism spectrum, for example. Autistic people can find a change of routine or unexpected circumstances difficult to digest, according to the National Autistic Society. Therefore, finding out as much as you can in advance, planning for different potential scenarios and leaving plenty of time can help to make the process easier. We can help by telling you what we know about the facilities at airports in the UK, so you can find the one that best suits your needs. We can arrange assistance at the airport on your behalf, too.

     

    In 2016, London Gatwick Airport became the UK’s first nationally recognised autism-friendly airport. The airport’s committed to training their staff to be better equipped to assist autistic passengers, and has launched a discreet lanyard for hidden disabilities, which makes it easy for them to recognise these passengers as they travel through the airport. The airport also provides clear and accessible information about its facilities and the assistance available, so you know what to expect. We’re flying to 65 destinations from London Gatwick Airport in summer 2018. This includes popular short-haul places, like the Costa del Sol and long-haul hotspots like Jamaica.

     

    In November 2017, some members of our cabin crew volunteered at a London Gatwick autism and accessibility awareness event. 30 families living with autism and other disabilities were invited to go through the motions of progressing through the airport, so they could experience what this is like in a stress-free environment and without a booking. The families experienced checking in and going through security and passport control, and children were encouraged to bring a pretend ID and a favourite toy, so that they could be issued with “boarding cards”.

     

    Manchester Airport and Edinburgh Airport also have lots of information on their websites about travelling with reduced mobility or a hidden disability, like autism.

    ON THE PLANE

    If you’re travelling with someone on the autism spectrum, it could help to tell them as much as you can about the plane and the experience of flying in general. Visual supports, like photos and plans, can be helpful in setting the scene for what it’s like to be on an aircraft. And we can provide you with pictures of the aircraft to help you do this – just ask us.

     

    If you have reduced mobility, autism or a disability, we can also allocate you a specific seat in whichever part of the aircraft you think will be most comfortable and convenient for you. We’ll do this free of charge and you’ll be able to have a companion or carer join you, too. Please note that this only applies to our standard or welfare seats, and is subject to availability and safety restrictions.

     

    We can also organise for you to be one of the first to board the plane, so you have more time to find your bearings and get settled in your seat. And if you need to travel with medication or any medical equipment, we can increase your luggage allowance, both in the cabin and the aircraft hold.

    WHEN YOU ARRIVE

    If you or someone you’re travelling with has reduced mobility, or needs some extra assistance, we can put on a special transfer for you when you arrive in resort. We’re also currently surveying a selection of our hotels to review what they offer in terms of accessibility – stay tuned, we’re hoping to have this information ready in 2018.

    Ready to start planning your holiday?

    Give the Customer Welfare team a call on +44 203 451 2585 from the UK or +353 1 605 6500 from Ireland. We’ve also answered some frequently asked questions about travelling with autism or a learning disability and travelling with a personal assistant.

     

    Author: Sarah Robinson

     

    Published: 03.01.2018.

    Tags: latest, family

    Countries: Spain , Jamaica

    Holiday Type:

    SHARE

    •  
    •  
    •  
    •  

    Inspired? Discover more...

    Call us on: 0203 451 2688




    Some images shown throughout this website do not represent current operational guidelines or health and safety measures such as face masks and physical distancing requirements.
     
    To top

    Our top deals tailored to you, straight to your inbox Sign up for offers

    Shop Finder Ask a question? Contact us

    We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Discover Your Smile.

    Registered address: Wigmore House, Wigmore Lane, Luton,Bedfordshire,United Kingdom, LU2 9TN

    . .
    • Holiday Types
    • Popular Destinations
    • Mid/Long haul
    • Short haul
    • Flights To
    • Cruise
    • Hotels

    Holiday Types

    Summer Holidays 2020 Summer Holidays 2021 Winter Holidays 2020 Winter Sun Holidays Cheap Holidays Luxury Holidays Family Holidays All inclusive holidays Package Holidays Beach holidays Discount Codes City Breaks Last minute Holidays Villa Holidays Short Breaks Accessible Holidays Multi-Destination Holidays Escorted Tours

    Popular Destinations

    Algarve holidaystest Benidorm holidays Canary Islands holidays Crete holidays Cyprus holidays Gran Canaria holidays Ibiza holidays Lanzarote holidays Las Vegas Holidays Majorca holidays Menorca holidays Mexico Holidays New York Holidays Tenerife holidays

    Mid/Long haul

    Aruba holidays Bali Holidays Vietnam Holidays Cape Verde holidays Caribbean Holidays Costa Rica Holidays Cuba Holidays Dubai Holidays Egypt holidays Florida holidays Jamaica Holidays Mauritius holidays Sri Lanka Holidays Thailand holidays Sharm El Sheikh Holidays Los Cabos Holidays

    Short Haul

    Benidorm Holidays Portugal holidays Spain holidays Turkey Holidays Zante holidays Morocco holidays Croatia holidays Greece holidays Malta holidays Bulgaria holidays Italy holidays Lapland holidays

    Flights To

    Cheap Flights Tenerife Flights Montego Bay Flights Mauritius Flights Thailand Flights Alicante Flights Lanzarote Flights Ibiza Flights Florida Flights Orlando Flights Spain Flights Cyprus Flights Malta Flights Portugal Flights Turkey Flights Goa Flights Cancun Flights Barbados Flights Popular Flight Routes

    Cruise

    Puerto Limon Caribbean Cruises Fjords Cruise Italian Cruises Mediterranean Cruises Canary Islands and Atlantic Central America Dubrovnik Barcelona All Inclusive Family Cruises Last Minute Cruises Cruises Cruise Deals Cruises from the UK Croatia Cruises from Southampton Summer Cruises 2020 River Cruise Deals

    Hotels

    Hotels in Tenerife Hotels in Gran Canaria Hotels in Lanzarote Hotels in Fuerteventura Hotels in Majorca Hotels in Menorca Hotels in Ibiza Hotels in Cancun Hotels in Riviera Maya Hotels in Playacar Hotels in Playa Del Carmen Hotels in Paphos Hotels in Protaras Hotels in Marmaris Hotels in Bodrum Hotels in Alanya Hotels in Kusadasi

    More from TUI

    About TUI MyTUI app Cookies Notice Manage Cookie Preferences Privacy Notice Terms & Conditions Credit card fees Media Centre Travel Jobs Affiliates Discover Lakes & Mountains Discover Weddings App Store for Ios Google Play Store Travel Money Holiday Budget Calculator TUI Group First Choice Holiday Brochures Travel After Brexit Holiday Weather

      • World of TUI

        Travel Aware – Staying Safe and Healthy Abroad

        The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.

        See gov.uk/travelaware and follow @FCDOtravelGovUK on Twitter and Facebook.com/FCDOtravel - for the latest general FCDO travel advice, including coronavirus travel guidance, security and local laws, and passport and visa information.

        See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations.

        See Travel Aware page - for travel advice from TUI.

        See travelhealthpro.org.uk - for current travel health news.

        The advice can change so check regularly for updates.

    All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. ATOL protection does not apply to the other holiday and travel services listed on this website.