TUI MAGIC LIFE Skanes

First time we tried all inclusive and have to say this wont be the last. My fiancee was 16 weeks pregnant when we arrived and the staff could not have been more accommodating. Sarah, the guest relations manager, gave us a warm welcome and helped us book a pregnancy massage in the spa (well worth a visit! We went twice). Room was lovely and the maid (didn't get name) was so friendly and chatty. Entertainment team and hotel staff really made the trip such a memorable one. All shows and facilities were perfect. 4 star facilities with 5 star service. Food was incredible in all restaurants (Sofra was our least favourite, which was unfortunate because was the one we were most looking forward to, but still good quality). Deputy GM Mr Ghazouani was always on hand to help with everything. Him and the GM should both be very proud of what they have accomplished. We are already booking TUI magic life elsewhere for next year based on this experience and will hopefully one day be back to Skanes!

We booked this hotel as wanted a sunny break for October half term. We tried Turkey last year but our kids struggled with the freezing swimming pools. Tunisia looked like a good place to try - relatively short flight, good prices and generally positive reviews for this hotel. We arrived at the hotel after around 80/90 minute coach ride from Enfida airport. The welcome was very nice and the reception staff were lovely. There was a mix up with our room - we'd booked a swim up room but had been given a standard family room. After a rather uncomfortable discussion, where I felt like I wasn't believed despite having my Tui app booking and e-ticket clearly showing I'd booked a swim up room, we were given a new room. The room was fine though the pool was on the shady side of the hotel and didn't get any sun until around 2pm so we asked to move to the other side with a pool looking out towards the activity pool. This was much nicer and the swim up pool was slightly warmer. The food was good, we're vegetarian and there were plenty of hot and cold options. There was a mix up when we booked the Tunisian restaurant and they hadn't read the note I'd left against the booking and we were brought lots of plates of meaty food. Not a major big deal but was a bit disappointing as it was my birthday and I'd made a point to mention we were vegetarian. We all liked the chocolate pancakes, which were huge, and we ate a lot of toasties from the snack place too. My kids loved the indoor pool, which was warm, clean and had friendly lifeguards. As it was the last week of October, the hotel was really quiet so the kids had the pool to themselves a few times. They found the outdoor pools a bit too cold so we spent quite a lot of time at the indoor pool! The indoor pool is next to the spa and I enjoyed several treatments, which were great value. I didn't have any cash and they didn't have s card machine but someone from the spa drove us to the village to get money. I hadn't realised that the hotel would only exchange cash into dinars so only had about £10 with me. They did let me pay the tourist tax on my credit card though. The only downer was the beach and the crazy amount of seaweed and rubbish on it. I think this had been removed earlier in the season but because we were there so late on they'd stopped removing it. It meant we didn't spend any time on the beach and couldn't even dip our toes in the sea. Whilst we were there was a huge storm, which must have stirred up lots of crud in the sea but the weed was bad before this. The storm did cause some areas of the hotel to flood but the very hard working hotel team quickly cleaned up the mess. All in all it was a nice holiday and we'll probably go back to Tunisia.

This was our first all inclusive holiday. My wife and I stayed here for 1 week mid October. The weather was amazing, 29 degrees for 5 days out of 7 :-) The food was great. A LARGE selection at all meal times, everyone is catered for. All the staff are very welcoming and friendly. The beach is narrow and you can walk out to sea for 200 yards waist deep. We will be returning for more end of season relaxation. There are plenty of water sports and entertainment in the hotel. Loads there to entertain kids. Don't forget to tip the cleaners, I felt like the waiting staff got most of the tips but the cleaners do a fantastic job :-) Our TUI rep Jasmine was great, I needed some medication and she managed to arrange the infirmary to deliver what I needed. Very grateful:-) Amazing stay in Skanes.