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The feeling of swimming with dolphins is hard to beat, and this exclusive half-day experience offers so much more. You'll meet, interact with and learn about these highly intelligent animals through unforgettable encounters, including a dolphin hug, feeling a dolphin's heartbeat and hearing its sonar. You'll also meet manatees and learn about them up close. Afterwards, you'll set sail on a Riviera Maya catamaran cruise with an open bar, before rounding off the day with a buffet lunch at Palapa Manatí Restaurant.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: from 4 hours to 8 hours
Language: Spanish, English
Mobile voucher accepted

Additional features

Instant confirmation
Meal included
e-Voucher

Why you’ll love this…

  • You'll meet playful dolphins at Puerto Adventuras on this dolphin connection program
  • You'll also take part in a meet-and-greet with manatees during the experience
  • A catamaran cruise and buffet lunch are included in the itinerary

Important to know

  • Kids between 1.20 metres and 1.39 metres need to be with an adult during dolphin interactions. Children 1.40 metres and above may participate in dolphin interactions on their own
  • Infants aged one to five can join for free, as long as they're with a paying adult
  • Children are ages six to 12; anyone 13 and up counts as an adult
  • Suncream and tanning products aren't allowed during the dolphin programs
  • Please remove any jewellery or loose accessories before the program
  • Electronic devices aren't allowed during the dolphin experience
  • A state tax (ISEPAAA) of MX$50 per person (ages six plus) must be paid at check-in, as required by Article 60 of the Q. Roo Law
  • This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts.The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures
  • This is a ticket for the activity only; transportation service is not included, but it can be arranged for an extra charge
  • Women under five months pregnant may only participate in the Dolphin Encounter, accompanied by another paying adult, and must sign a liability waiver
  • The photo package is not included; it's available for an extra cost. It's recommended to bring cash for purchasing photos and souvenirs
  • Guests with a history of heart conditions, asthma, diabetes, epilepsy, use of heart medication, or any other major medical condition should not participate
  • Guests are advised to consider their physical condition and medical history when determining if this activity is suitable for them. Those with concerns should consult their physician before participating in any strenuous activity
  • A pier fee of MXN $200 per person for the catamaran trip will be charged during check-in
  • Not suitable for expectant mothers or guests with back problems
  • Not suitable for those with reduced mobility
  • Not suitable for wheelchairs
  • Not suitable for guests with cardiac or respiratory problems
  • Not suitable for guests who can't swim
  • Bring biodegradable insect repellent
  • Bring a hat
  • Bring money for extras or gratuities
  • Not suitable for guests with poor health
  • Children must be supervised by an adult (over 18 years) at all time
  • Height, weight and/or age restrictions may apply
  • Bring a towel
  • Transfer is available for an extra charge
  • Some entrance fees and optional extras are payable locally
  • Subject to weather conditions
  • Please note that all times are approximate and subject to change
  • English-speaking guide for all nationalities
  • This experience doesn't follow our general cancellation policy. If you need to cancel, you must do so at least 24 hours in advance to receive a full refund

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Buffet
  • Guide
  • Dolphin Swim
  • Lifejacket
  • Locker
  • Transport, if selected
  • Catamaran cruise with onboard bar
  • Manatee meet-and-greet

Booking fee

Good news! No extra fees are applied to this booking.


Location

Plano 1 Plaza Comercial Marina, Bahía Xcacel Mz 23, 77400 Puerto Aventuras, Q.R.

Provider

TUI MEXICANA SA DE CV