Cart

The relaxing surroundings of Isla Mujeres are perfect for a day of dolphins, beach time and discovery. Make your way to this little slice of paradise off the Mexican mainland and you'll be treated to a 40-minute dolphin encounter, where you'll do tricks like the dolphin kiss, fin shake, hand target and swim by with the animals. After a thrilling experience with these friendly animals, it's time to unwind. Kick back in an exclusive beach club, complete with a buffet lunch, open bar and two huge pools.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: from 2 hours to 4 hours
Mobile voucher accepted

Additional features

Guided tour
Instant confirmation
Meal included
E-Voucher

Why you’ll love this…

  • You'll spend the day at Isla Mujeres and meet dolphins in their natural habitat
  • A 40-minute dolphin encounter includes interactions like the dolphin kiss and fin shake
  • There's an exclusive beach club to relax afterwards with an open bar and buffet

Important to know

  • Just so you know, the Encounter Dolphin program is an interaction program only
  • The 9am ferry heads out for all swim-with-dolphins experiences and Garrafon Park packages from Playa Langosta at Km 5.5 in the Cancun Hotel Zone. Make sure to arrive by 8am to complete check-in and get ready for a fun day
  • Women under five months pregnant can take part in the dolphin encounter only, must be accompanied by another paying adult and are required to sign a waiver
  • Kids between 1.20 metres and 1.39 metres must be with an adult for dolphin interactions
  • Kids 1.40 metres and taller can join the dolphin program on their own
  • Infants aged one to five years can participate free of charge with a paying adult
  • Children are classed as six to 12 years old, and adults are classed as 13 years and up
  • Please skip suncream, tanning lotions and any jewellery or accessories that might come off during the dolphin experience
  • Electronic devices aren't allowed during the dolphin program
  • Everyone must pay a state tax (ISEPAAA) of MX$50 per person, except children under five. This applies to all dolphin activities
  • Everyone must pay a pier usage fee of MX$300/US$15, except children under five
  • Bring cash for purchasing photos and souvenirs
  • If you have a history of heart conditions, asthma, diabetes, epilepsy, use of heart medication, or any other major medical condition then you should not participate
  • You are advised to consider your physical condition and medical history when determining if this activity is suitable for you. If you're unsure, check with your doctor before joining
  • Services with an additional cost: Ground transportation, photos, souvenirs, lockers, towels, Dolphin Grill Restaurant and the coffee shop
  • Not suitable for expectant mothers or guests with back problems
  • Not suitable for those with reduced mobility
  • Not suitable for guests with cardiac or respiratory problems
  • Bring money for extras or gratuities
  • Bring a hat
  • Bring a towel
  • Not suitable for guests with poor health
  • Suitable for beginners or first-time participants
  • Children must be supervised by an adult (over 18 years) at all time
  • Transfers not included
  • English-speaking guide for all nationalities
  • Some entrance fees and optional extras are payable locally
  • Transfer is available for an extra charge
  • Lockers not included

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Admission fees
  • Equipment
  • Instructor
  • Buffet
  • Soft drinks
  • Lifejacket
  • Sunlounger
  • Boat cruise
  • Transportation to Isla Mujeres
  • Interactive program
  • One buffet meal and soft drink included
  • Beach club use (showers, swimming pool, lounge, chairs)
  • Optional activity: Isla Mujeres Downtown tour (only departure at 3pm)

Booking fee

Good news! No extra fees are applied to this booking.


Location

Laguna Mar, Carr. Sac Bajo Lt 26, Paraíso, 77400 Isla Mujeres, Q.R.

Provider

TUI MEXICANA SA DE CV


Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +44 20 3830 1409