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An unforgettable encounter awaits at Puerto Aventura's Dolphin Discovery Park. Let fully qualified trainers help you put a big tick on the bucket list with a dolphin encounter experience. Spend around 40 minutes in the shallow waters with these fascinating, friendly creatures and learn how to interact with them. The experience is from a platform in the water, which makes the activity relaxed and accessible for people of all ages. During you time with the animals, you'll get to shake hands with them, they'll boop your hand with their snout and you can even get a peck on the cheek from one of them, too. What's more, your ticket also includes a buffet lunch and two non-alcoholic drinks with your meal.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: from 4 hours to 8 hours
Language: Spanish, English
Mobile voucher accepted

Additional features

Guided tour
Instant confirmation
E-Voucher
Hotel pick up

Why you’ll love this…

  • You get to learn all about dolphins and how to interact with them in a really safe and engaging way
  • The experience includes spending up to 40 minutes in the shallow water with the dolphins
  • Your session with the animals is carefully guided by a team of fully qualified trainers

Important to know

  • Transfer available for USD 15.00 per person – enquire with your TUI Rep
  • Children over 13 years over 140cm in height can take part alone but must pay adult price
  • Children who are between 1.2m and 1.39m talls must be accompanied by an adult for the dolphin interactions
  • Infants aged between one and five can take part free of charge, but must be accompanied by a paying adult
  • For clarity, for this experience children are considered from six to 12 years old. Adults are regarded as anyone aged 13 and above
  • Behaviours you will experience during the encounter include a handshake, hug and hand target
  • Please note, this type of dolphin swim is an interaction enjoyed from a platform in the water
  • Photos aren't included
  • The buffet lunch isn't available for the 3.00pm slot
  • The government tax for this activity is not included and 50 Mexican Pesos per person is paid directly at check-in
  • This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation effortsThe standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures
  • You can't wear suncream or tanning products during the dolphin program, since some of the chemicals in them could be harmful to the animals
  • Jewellery or accessories that can easily come off aren't allowed to be worn during the dolphin program
  • Electronic devices aren't allowed during the dolphin program
  • We recommend bring some cash with you so you can buy photos or souvenirs
  • This experience is recommended for anyone who has heart conditions, asthma, diabetes, epilepsy, takes heart medication. Anyone concerned about their physical condition or medical history should consult their physician before taking part in any strenuous activity
  • In accordance with Article 60 of the Q. Roo Finance Law, a state tax (ISEPAAA) of MX$50 per person (ages six and up) must be paid at check-in for activities involving dolphins
  • Not suitable for expectant mothers or guests with back problems
  • Not suitable for those with reduced mobility
  • Not suitable for families with small children
  • Bring biodegradable insect repellent
  • Bring a towel
  • Bring a hat
  • Bring money for extras or gratuities
  • Some entrance fees and optional extras are payable locally
  • English-speaking guide for all nationalities
  • Children must be supervised by an adult (over 18 years) at all time
  • Height, weight and/or age restrictions may apply
  • Suitable for beginners or first-time participants
  • Not suitable for guests with cardiac or respiratory problems

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Guide
  • Equipment
  • Activities
  • Lunch
  • Transport
  • Two soft drinks

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +44 20 3830 1409