PERSONAL PROSMILE

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Dynamic general manager with 30 years experience in delivering smiles, 18 years of them at sea. Natural leader with extensive experience in developing and training teams. Individual with a huge passion for delivering excellent service and always going the extra smile.

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FAVOURITE THINGS:

  • Memory: Birth of his children
  • Colour: Blue
  • Animal: Eagle
  • Song: Chan Chan/Buena Vista Social Club
  • Country: Planet Earth
  • Fact: Has worked with 49 nationalities

ACCOMPLISHMENTS

  • Limassol bowling association – treasurer
  • Two years Military National service in South Africa
  • Cyprus Hellenic Youth Club - treasurer

HOBBIES

  • Tennis
  • Rugby
  • Ten Pin bowling member of the team "Simply the best"

SKILLS

  • Relationship building
  • Loves a challenge – where there's a will there's a wave
  • Responsible
  • Leadership
  • Integrinty
  • Guest satisfaction
  • Hotel operations and smile management
  • Mood and beverage management
  • “Beam” building

ENJOYMENT HISTORY

  • General Manager – Marella Explorer 2 (Marella Cruises)
  • Responsible for the service operation on-board
  • Offering crew and guests a warm whalecome when they board
  • Ensuring the ship operates seamlessly
  • Mentoring colleagues in avoiding pier pressure
  • Keeping morale buoyant
  • Anchoring and supporting crew
  • Seasing every moment to make guests smile
  • Supporting team members in promoceans
  • Hotel Manager – Marella Discovery 2 (Marella Cruises)
  • Always seaking new opportunities to increase sails
  • Ensuring aquality standards are maintained
  • Sharing expertseas with crew