{"id":6854,"date":"2024-11-06T17:31:11","date_gmt":"2024-11-06T17:31:11","guid":{"rendered":"https:\/\/www.tui.co.uk\/press\/?p=6854"},"modified":"2024-11-06T17:31:11","modified_gmt":"2024-11-06T17:31:11","slug":"tui-awarded-airline-of-the-year-by-glasgow-airport-for-outstanding-summer-performance","status":"publish","type":"post","link":"https:\/\/www.tui.co.uk\/press\/tui-awarded-airline-of-the-year-by-glasgow-airport-for-outstanding-summer-performance\/","title":{"rendered":"TUI Awarded Airline of the Year by Glasgow Airport for Outstanding Summer Performance"},"content":{"rendered":"<p>TUI is thrilled to announce its recognition as <em>Airline of the Year<\/em> by Glasgow Airport, celebrating its exceptional operational success and innovation during the Summer 2024 season. This prestigious award acknowledges TUI\u2019s commitment to enhancing the travel experience through strategic partnerships, technological innovation, and a seamless, customer-centric approach.<\/p>\n<p>The award was presented by Glasgow Airport CEO Ronald Leitch, who highlighted TUI\u2019s outstanding achievements in operational efficiency, passenger satisfaction, and collaborative engagement with key service partners.<\/p>\n<p><strong>Barbara Williams, Glasgow TUI Station Account Manager said: <\/strong>\u201cTUI\u2019s remarkable performance over the summer was fuelled by dedicated teamwork with service providers across the airport, resulting in a more streamlined, accessible, and enjoyable journey for travellers. One of the key innovations\u00a0 was the installation of a self-service bag drop (SSBD) system which has transformed the check-in process. The introduction of day-before check-in services further\u00a0enhanced the process, giving customers even more flexibility and convenience\u201d.<\/p>\n<p>TUI and its partners provided operational demonstrations for independent travel agents, enabling them to experience firsthand the enhanced customer journey at the Airport. Agents were shown the full check-in process, SSBD kiosks, and even toured TUI aircraft, providing them with invaluable insight into airport operations and strengthening their knowledge of TUI\u2019s efficient service model.<\/p>\n<p>This award reflects TUI\u2019s \u201cOne Team\u201d approach, achieved through collaboration with Crew, Pilots, Swissport Ground Handling Agents (GHA), TUI CARS, and Glasgow Airport\u2019s Duty Managers and Ambassadors Team. Working in synergy with these groups underscored TUI\u2019s commitment to delivering an elevated, team-oriented customer experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TUI is thrilled to announce its recognition as Airline of the Year by Glasgow Airport, celebrating its exceptional operational success and innovation during the Summer 2024 season. This prestigious award acknowledges TUI\u2019s commitment to enhancing the travel experience through strategic partnerships, technological innovation, and a seamless, customer-centric approach. The award was presented by Glasgow Airport [&hellip;]<\/p>\n","protected":false},"author":67,"featured_media":6855,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-6854","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TUI Awarded Airline of the Year by Glasgow Airport for Outstanding Summer Performance | TUI UK Media Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tui.co.uk\/press\/tui-awarded-airline-of-the-year-by-glasgow-airport-for-outstanding-summer-performance\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TUI Awarded Airline of the Year by Glasgow Airport for Outstanding Summer Performance | TUI UK Media Centre\" \/>\n<meta property=\"og:description\" content=\"TUI is thrilled to announce its recognition as Airline of the Year by Glasgow Airport, celebrating its exceptional operational success and innovation during the Summer 2024 season. 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