You can go on holiday to Saint Lucia with TUI from October.
Holidays during the COVID-19 pandemic will be slightly different to what you’re used to. But, we’re doing everything we can to make sure that you have a brilliant TUI holiday. We understand how important it is to know what to expect while you’re away. That’s why we’ve put together this page to fill you in on everything you need to know about your holiday to St Lucia, from face masks to social distancing.
As part of our TUI Holiday Promise, all bookings departing up to the end of April 2021 have COVID Cover included. This means you can amend your holiday for free if you contract COVID-19 before you travel or are officially required to isolate prior to your travel dates, or if your local area goes into lockdown over the dates you are due to depart. It’s also got a Holiday to Home insurance policy built in. This means that if you contract COVID-19 while you’re away, you’re covered for overseas medical assistance, testing costs and a flight home for treatment if required. It’s designed for use alongside your usual travel insurance, and is subject to T&Cs.
Your flight and hotel experience
You can expect some significant changes to your long-haul flight with TUI – they’re designed to keep you safe, in line with all the latest government and holiday industry expert advice. You’ll also need to check in online and wear a mask throughout the flight, as well as at some airports. As for our hotels, we’re making sure they’ve got the highest possible hygiene standards in place before re-opening. Find out more about what to expect on your holiday, including your flight, transfer and hotel experience.
THE TUI HOLIDAY PROMISE
- COVID Cover included
- TUI quality standards guaranteed
- 24-hour support while you’re away
- Quarantine-free destinations only
- Flexible options if your holiday can’t go ahead
Find out more about our promise and everything we’re doing to keep you safe on the Travel With Confidence hub.
Here are the main things you need to be aware of.
|Social distancing distance||1.5 metres.|
|Face mask requirements for adults||Face masks are mandatory in public places.|
|Face mask requirements for children||Face masks are advised for children in spaces where social distancing is difficult or not possible.|
|Am I required to fill out a Passenger Locator Form?||No less than three days before travelling to St Lucia, all adults over 18 visiting St Lucia must complete a pre-arrival registration form, known as a Passenger Locator Form. You’ll find the link to the form here. When completing the form, you’ll need to provide proof of a negative PCR test, along with details on which hotel you’re staying at.
You need to take a copy of the completed Passenger Locator Form for all passengers, and the negative test results for travellers over five, with you ready to show at the airport.
It’s your responsibility to take the right tests to meet the entry requirements for the country you’re travelling to. But if you need a hand sorting it out, we’ve teamed up with a global healthcare partner, to help you with COVID-19 testing for your holiday.
|Other need-to-knows||Testing requirements
All passengers aged over five years need to provide proof of a negative COVID-19 test, taken no more than seven days prior to boarding your flight. Evidence of the negative test result for each passenger needs to be submitted via email prior to travelling to St Lucia. The test results should be sent to TravelSaintLucia@gmail.com, with email@example.com cc’d in.
You’ll need to make your own arrangements to take the test and it’s your responsibility to ensure you get the tests carried out. That said, we’ve teamed up with a global healthcare partner to help you with Covid-19 testing for your holiday.
If you don’t have proof of a negative PCR test on arrival, you’ll be required to self-isolate and take a test. If you test positive, you’ll be transferred to a treatment facility, where you’ll stay until you have two negative PCR test results. Health screenings and temperature checks are also being carried out on arrival. Find out more here.
If you’re travelling on a flight-only holiday with us, you must have made arrangements to stay in a COVID-19 approved accommodation. All of the hotels that TUI operate in St Lucia have been certified as this. If you’re travelling on a flight-only holiday and you do not have a reservation for a COVID-19 approved accommodation or a confirmed, pre-arranged stay at a government operated quarantine facility, you will not be able to travel. Further information can be found here. Owing to local Covid protocols free movement in and out of your hotel is prohibited. If you’d like to go out and explore, you need to book an excursion to do so. All of our hotels have their own private beach and these areas remain unaffected.
Here’s what you can expect while you’re out and about in St Lucia.
|Beaches||Not yet known – we’re working on it.|
|Restaurants||Open, with COVID-19 procedures in place.|
|Sights||Not yet known – we’re working on it.|
|Supermarkets||Open, with capacity limits.|
|Other facilities||You must stay at your hotel for the duration of your holiday, unless you are on an excursion arranged by us or the hotel. Other than this, you can’t leave the hotel, whether on foot or in a vehicle.|
Here’s the key information on getting to St Lucia.
|Flights with TUI||Check in for your flight on the TUI or First Choice App or online. Check-in opens 24 hours before your flight, and closes three hours before departure. You’ll be asked to certify that you’re fit to travel.|
Here are your options for travelling within St Lucia.
|Car rental||Not available.|
|Public transport||Operating at a reduced capacity, with rules around social distancing in place. You’ll need to wear a mask, too.|
|Hiking||Not yet known – we’re working on it.|
|Biking||Not yet known – we’re working on it.|
For more information, take a look at the Foreign, Commonwealth & Development Office (FCDO) advice on travelling to St Lucia.
Read the full FCDO advice here