We’re hoping to be able to take you to the Portuguese Island of Madeira again soon, but due to current restrictions we’re unable to travel here. For the latest guidance visit the FCDO website or check out our Travel Alerts page.
As part of our TUI Holiday Promise, all bookings departing on or before 30th April 2021 have our COVID Cover included. And, holidays booked between 26th December 2020 and 28th February 2021 – departing on or before 31st October 2021 – also come with our COVID Cover. This means you can amend your holiday for free if you contract COVID-19 before you travel, are officially required to isolate prior to your travel dates, or if your local area goes into lockdown over the dates you are due to depart. It’s also got an AXA Holiday to Home insurance policy built in. This means that if you contract COVID-19 while you’re away, you’re covered for overseas medical assistance, testing costs and a flight home for treatment if required. It’s designed for use alongside your usual travel insurance, and is subject to T&Cs.
Your flight and hotel experience
We’ve put a range of new measures in place on our TUI flights, in line with all the latest government and holiday industry expert advice. You’ll need to check in online, wear a mask throughout the flight and also at some airports. As for our hotels, we’re making sure they’ve got the highest possible hygiene standards in place before re-opening. Find out more about what to expect on your holiday, including your flight, transfer and hotel experience.
THE TUI HOLIDAY PROMISE
- COVID Cover on selected holidays
- 24-hour support while you’re away
- Refund guarantee if we cancel your holiday due to COVID-19
- Approved testing partners
- Flexible options if your holiday can’t go ahead
Find out more about our promise and everything we’re doing to keep you safe on the Travel With Confidence hub.
Here are the main things you need to be aware of.
|Social distancing distance||2 metres.|
|Face mask requirements for adults||MAINLAND PORTUGAL
Face masks are mandatory on public transport and in all enclosed spaces for everyone over the age of 10.
Face masks are mandatory on public transport and in indoor and outdoor enclosed spaces. The rules apply to everyone over the age of 10. You won’t have to wear a mask while driving, exercising, walking in forest and mountain areas, or on the beach.
|Face mask requirements for children||Face masks are mandatory for everyone aged 10 years and over.|
|Pre-departure forms and testing requirements||You need to complete a pre-departure form and get a COVID-19 PCR test before travelling to Madeira.
Find out more about Madeira entry requirements.
|Other need-to-knows||A group of more than 20 people is deemed to be a gathering, except for in the Lisbon region, where a group of more than 10 people is deemed to be a gathering.
Here’s what you can expect while you’re out and about in Portugal.
• There’s a traffic light system in place, which indicates if there’s enough space to allow for more people on the beach.
• The colour of the flag that’s flying above the beach represents how much room there is available.
• You can also see how much room is available on the beach you want to visit by using the Info Praia App.
• You can download it from the Apple Store or Google Play, depending on which kind of device you use.
• Loungers and parasols on beaches are set up in accordance with social distancing rules.
|Restaurants and bars||Restaurants are open, however capacity is reduced. Nightclubs are closed.|
|Sights||Open with limitations.|
|Supermarkets||Open. Face masks are mandatory.|
|Other facilities||Open with restrictions. Please check ahead of your visit. Ports and marinas are currently closed. There’s a limited capacity in protected areas and camping areas, of up to 50%.
Here’s the key information on getting to Portugal.
|Flights with TUI||Check in for your flight on the TUI or First Choice App or online. Check-in opens 24 hours before your flight, and closes three hours before departure. You’ll be asked to certify that you’re fit to travel.|
Here are your options for travelling within Portugal.
|Car hire||Permitted, but hire car capacity is reduced to two thirds of the usual maximum vehicle capacity.|
|Public transport||• There are capacity restrictions on buses and boats.
• In taxis, the front seats are reserved for the driver, and passengers cannot take up more than two thirds of the remaining seats in the vehicle.
• Face masks are required for anyone over 10 years old.
For more information, take a look at the Foreign, Commonwealth & Development Office (FCDO) advice on travelling to Portugal.
Read the full FCDO advice here.