We’re hoping to be able to take you to Cyprus again soon, but due to current restrictions we’re unable to travel here. For the latest guidance visit the FCDO website or check out our Travel Alerts page.

COVID Cover

As part of our TUI Holiday Promise, all bookings departing on or before 30th April 2021 have our COVID Cover included. And, holidays booked between 26th December 2020 and 28th February 2021 – departing on or before 31st October 2021 – also come with our COVID Cover. This means you can amend your holiday for free if you contract COVID-19 before you travel, are officially required to isolate prior to your travel dates, or if your local area goes into lockdown over the dates you are due to depart. It’s also got an AXA Holiday to Home insurance policy built in. This means that if you contract COVID-19 while you’re away, you’re covered for overseas medical assistance, testing costs and a flight home for treatment if required. It’s designed for use alongside your usual travel insurance, and is subject to T&Cs.

Your flight and hotel experience

We’ve put a range of new measures in place on our TUI flights, in line with all the latest government and holiday industry expert advice. You’ll need to check in online, wear a mask throughout the flight and also at some airports. As for our hotels, we’re making sure they’ve got the highest possible hygiene standards in place before re-opening. Find out more about what to expect on your holiday, including your flight, transfer and hotel experience.

THE TUI HOLIDAY PROMISE

  • COVID Cover on selected holidays
  • 24-hour support while you’re away
  • Refund guarantee if we cancel your holiday due to COVID-19
  • Approved testing partners
  • Flexible options if your holiday can’t go ahead

Find out more about our promise and everything we’re doing to keep you safe on the Travel With Confidence hub.

Here are the main things you need to be aware of.

Social distancing distance Three metres for inside spaces and two metres for outdoor spaces. You’ll be asked to keep a distance of two metres when in any form of queue.
Face mask requirements for adults Face masks are mandatory in all indoor areas where there’s more than one person. This includes airports, shops, supermarkets, churches, medical centres, banks, lifts, taxis and public transport. Anyone not wearing a mask as required will be issued an on-the-spot fine of 300 euros. At your hotel, you’ll be required to wear a face mask at buffet food stations. Whether or not you’ll need to wear a face mask in other public areas of the hotel is at the individual hotel’s discretion.
Face mask requirements for children Children aged 12 years and above are required to wear a face mask in all public indoor and outdoor areas. This includes walking around the resort and spending time on the beach. Masks are recommended, but not required, for children under 12.
Passenger Locator Forms (Cyprus Flight Pass) and testing requirements • All adults and children over 12 must complete a COVID-19 PCR test.

• All adults and children of all ages must complete a Passenger Locator Form (Cyprus Flight Pass) – children under 18 can be added to their parent or guardian’s form.

• If you don’t do this, you won’t be able to board the plane. Complete the form here.

What you need to do

1.  Arrange to take a COVID-19 PCR test

• All adults and children over 12 need to arrange to take a COVID-19 PCR test within the 72 hours before boarding the plane to Cyprus.

• Keep hold of your negative test results. These can be in the form of an email or SMS, and the test result itself and/or appointment letter must include the date and time at which the test was taken.

2. Submit your test results and complete a Passenger Locator Form

• All travellers, including children of all ages, must register on the Cyprus Flight Pass website. Under-18s can be included on their parent or guardian’s form. You’ll need to provide details about your journey and create an account.

• Within the 24 hours before boarding the plane, upload your negative test result to your account on the Cyprus Flight Pass website. If you have an appointment letter to submit, you should upload this and your test result as a single photo. Once you’ve completed the form and it’s been approved, you’ll receive a confirmation email containing a Clearance To Fly document from the Cypriot authorities. You must present this in order to board the plane.

3. Ensure you keep copies with you

• All travellers must keep a copy of their own Cyprus Flight Pass and confirmation email, including the test result for over-12s, with them. This can be a printed or electronic copy.

• You’ll be asked to present your Cyprus Flight Pass before you board and on arrival at immigration.

See here for a more detailed, step-by-step guide.

It’s your responsibility to take the right tests to meet the entry requirements for the country you’re travelling to. But if you need a hand sorting it out, we’ve teamed up with a global healthcare partner, to help you with COVID-19 testing for your holiday.

More information:

• COVID-19 tests are being carried out on passengers arriving on certain flights, which are selected at random. For some flights, all passengers will be tested.

• The tests are free of charge, and you’ll be provided with all the information and guidance you need to make testing as quick and efficient as possible. Testing does not take long and TUI will of course wait for you for your transfer to your hotel.

• If you test positive, you’ll be required to quarantine for 14 days in a hotel – this will be arranged and paid for by the Republic of Cyprus.

• You should also expect a temperature check on arrival.

If you have any questions:
There’s a dedicated help centre you can contact. Call +(357) 2484 1234 or fill out the enquiry form. Phone lines are open Monday-Friday, 8am-10am (Cyprus time) and Saturday-Sunday 10am-6pm (Cyprus time). Cyprus is two hours ahead of the UK. International call charges apply.

Other need-to-knows
  • Group gatherings of more than six people are not permitted.
  • You’re requested not to use cash.
  • There’s a curfew in Paphos and Limassol from 11pm until 5am the following day. You’ll be fined 300 Euros if you breach the curfew.

Here’s what you can expect while you’re out and about in Cyprus.

Beaches Open. A distance of four metres between umbrellas and two metres between sunbeds, for people not in the same group, is required.
Restaurants and bars  Open. Maximum party size is set at 10 people. Please be aware, all bars and restaurants will close at 10.30pm.
Sights Open with limitations.
Supermarkets Open. Face masks are mandatory.
Other facilities Open with limitations. Face masks are mandatory in all public indoor spaces.

Here’s the key information on getting to Cyprus.

Flights with TUI Check in for your flight on the TUI or First Choice App or online. Check-in opens 24 hours before your flight, and closes three hours before departure. You’ll be asked to certify that you’re fit to travel.

Here are your options for travelling within Cyprus.

Car rental Permitted.
Public transport Guidelines require one passenger for every two seats and face masks are mandatory. In the Limassol area, there is a maximum capacity of two passengers to a taxi.
Hiking Permitted.
Biking Permitted.

For more information, take a look at the Foreign, Commonwealth and Development Office (FCDO) advice on travelling to Cyprus.

Read the full FCDO advice here