Terms and Conditions
Tel: 0871 231 4050
Hoteliers and suppliers should meet local and national safety standards, however these vary widely across the programme and rarely match those standards that we enjoy in the UK, only a minority of hotels and apartments meet European Commission recommendations on fire safety. We nevertheless seek to raise standards in all of our destinations.
You will receive a Safety First leaflet, please take a few minutes of your time to familiarise yourself with the information that it contains.
We promote good hygiene practices within hotels, but the hygiene standards in some foreign countries, particularly developing destinations, are generally much lower than in the UK. Care should be taken to minimise the risk of holiday sickness, especially among pregnant women, infants and the elderly.
Your GP can provide you with up-to-date health advice and we recommend that you consult your doctor well in advance before travelling.
It is extremely unlikely that the pool in your holiday accommodation will have a lifeguard. It is therefore important to remember, especially when travelling with children, to take a few minutes to familiarise yourself and your party with the pool area on arrival. Children must always be accompanied by an adult in the pool, including children's pools and surrounding areas, and at all other times. Familiarise yourself with any flag warning systems that may be in operation on local beaches, and take into account local conditions
A high proportion of the accidents that are reported to us are road accidents.
In many countries the rules of the road are different from the UK and we ask you to take extra care.
Naturally the safety of our younger holidaymakers is also of paramount importance. We take advice from leading UK child safety organisations and accident prevention agencies, to ensure that standards are as high as possible.
Parents should check that they are happy with hotel operated clubs and children's facilities, including playgrounds.
We work with excursion suppliers to ensure that they operate to appropriate safety standards. Whilst every care is taken with those activities that we recommend, should you independently choose to use an alternative supplier we advise that you should satisfy yourself that your insurance and the insurance, legal cover and safety standards of the company you are choosing to use is adequate.
Watch handbags and cameras when you are out and about in resort. Only take with you the cash that you will need for that day, and leave valuables in a safety deposit box.
Although all Simply holidaymakers are required to purchase appropriate holiday insurance, preventing accidents before they happen is better than a cure.
Do read Health Advice for Travellers (T5) available from your travel agent, local Department of Health office or the Health Literature Line on 0800 555 777.
Guidebooks are another useful source of information. The latest Foreign Office Advice notifications are also available on CEEFAX - BBC2, pages 470 onwards or on the Internet at this address http://www.fco.gov.uk/.
You can contact the ABTA Information Department on 0901 201 5050 (calls charged at 50p/minute).
Please also look out for additional Safety First information provided either in-flight, or on your arrival in resort.