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    The Lotte New York Palace

    OOOOO Plus

    InNew York, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 5515 reviews

    ABOUT THE HOTEL

    • Official Rating: 4.5 Star

    The Lotte New York Palace’s one of the best-rated hotels in the city. Here, rubbing shoulders with celebs and sipping speciality cocktails is all in a day’s work.

    The interiors at this former private mansion are nothing short of opulent. Chandeliers hang from gilded ceilings and there’s a huge imperial staircase. It might look familiar, too, from TV shows, like Gossip Girl.

    Location-wise, it’s on Madison Avenue, which is a great spot for exploring – the Rockefeller Center, Central Park and Times Square are all within a 15-minute walk. And shop-lined 5th Avenue’s a block away.

    There are often extra hotel fees in New York that you’ll be asked to pay on check-in or check-out. We’ll let you know if this is the case for this hotel - along with how much it'll be - when you come to book. You'll also need to pay a security deposit by cash or credit card on arrival - this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 909
    • Lift: 1
    • Building: 1
    • Floors: 55

    Things you'll love

    • Transfers included
    • Central Midtown location
    • 2 cocktail bars
    • À la carte breakfast

    Location

    • Near the Rockefeller Centre
    • Plenty of shops, restaurants and attractions nearby
    • View Location

    City Breaks

    HOLIDAYS TO THE WORLD’S MOST ICONIC CITIES

    • Flights with leading airlines, giving you more choice on when and where you fly.
    • Hotels in central locations, including a range of 3T to 5T properties to suit your budget.
    • Transfers to your accommodation, so you don’t have to worry about finding your own way.
    • Our city breaks are ABTA & ATOL-protected, and come with 24-hour support via our HolidayLine.

    Facilities

    View all facilities
      accommodationData.facilities
    • Villard Restaurant

      A la carte breakfast and brunch is offered here. Full continental and American breakfasts sit alongside lighter bites like cereal, fruit, pancakes and omelettes.

    • Pomme Palais Café

      This café offers pastries, sandwiches and salads, as well as specialities like macaroons.

    • 2 bars

      You can head to The Troubles Trust lounge or The Tavern on 51 for a cocktail or two.

    My Favorite Place To Stay in NYC!
    15 Jan , 2020 Jls1pink
    My daughter (7) and I just got back from our 5th trip to NYC together and our third time staying at Lotte in the Towers. I am hooked! It is my very favorite hotel to stay at. The location is unrivaled, close enough to walk to Rockefeller Center and Times Square. The service is amazing as well. Jimm, who checked us in, was awesome and surprised us with a room upgrade. He even escorted us to our room and gave us the full tour. Everyone is friendly and welcoming. The room service is quick and efficient. I absolutely love going in the summer, too as they have an amazing patio with a bar outside and it is absolutely delightful! I cannot recommend this hotel enough! Jenny S
    Absolutely Fabulous!
    15 Jan , 2020 kendallbunton, 30849
    I will look forward to booking with the Palace again, especially at Christmas time. We went for New Years and stayed 3 nights. The staff at reception are so lovely and kind. We arrived early and received a phone call very quickly that our room was ready. Stunning view of St. Patrick's Cathedral from our room. Plush and comfortable beds. Exceptionally clean room. A kind gentleman gave my older daughters their own private Gossip Girl tour which absolutely made their trip! The Gold Room is spectacular. So swanky with craft cocktails. My husband and I explored the historic library inside the Palace while visiting the Gold Room which was really special. Location is central and close to Rockefeller Center and Times Square. The Lotte Palace is THE PLACE to stay when visiting New York. I would highly recommend the Palace to everyone.
    Girls gone wild!
    14 Jan , 2020 BarbDions
    Our first girls trip for my best friends and I. Kind of nervous actually reading several reviews. Seemed like the hotel can be amazing or a bit of a hiccup on several occasions. Everything during our stay was perfect. Checked in with Daniel & he hooked it up. Got us a room on a higher floor with a superb view. We told him we were celebrating a bachelorette party and he played along. He event sent up a bottle of champagne to help us celebrate. That was beyond kind. The bars were amazing. Must stop by the gold room and say Hey to Jose! He is a great mixologist. Wish we could copy this staff to all the other destinations we have planned!
    Palace for a Princess.
    13 Jan , 2020 Teresa D
    I’m a frequent traveler, especially to NYC. This trip was to celebrate my daughter’s birthday. She lives and works in the city so I wanted to select a hotel that would feel like a vacation. We have stayed in many hotels in NYC but this was absolutely incredible from start to finish. My daughter felt like a Princess and I would highly recommend The Palace for any event. The service was impeccable, the ambiance was royal, and the food was delicious.
    The only palace in New York is The New York Palace
    13 Jan , 2020 PierreGV, 60864
    I have reviewed this hotel in the past, and my opinion has not changed. I just left after 5 nights, and returning for 8 nights next month. This is the best of the best of Upper East Side hotels in New York City... after 20+ years at the Waldorf Astoria, we are happy to call this wonderful destination our home away from home.
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    View all  5515  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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