Club Viva Hotel

Had a fab time here, after a fiasco with the room on arrival which was too small we moved the next morning to a decent sized room overlooking the pool. We booked all inclusive and we weren’t dissapointed , the food although a bit relative is decent. Loved the chocolate cake at 4 and the fact the coffee machine is on all day. The staff here are so friendly . The entertainment chap is lovely and really makes an effort. The hotel itself is clean and tidy , only spoiler was the sun beds and having to get up early to get enough for all of us. There were people reserving sun beds and not using them till mid afternoon. The pools lovely not too cold. The slides a nice touch. Meet is the nicest guy ever always had a smile. The young lad on reception is so helpful. The managers are fab , the waiters are smoky and nice all in all a fab week. Only gripe is maybe some more extra slip mats by the pool, saw a few people fall over . Will def be back

Fantastic food,and it does cater for the British palate too. Hotel was beautiful the room was lovely, balcony view wasn't that great but hey I loved looking out in watching the cats and people going about their lives. Staff were fantastic, and Ballet the entertainer was brilliant with all ages. I will definitely recommend this hotel to people.

Stayed at Club Viva for 11 nights 8th-19th August. Greeting on arrival was pleasant, cases taken straight to our room. How ever there was no balcony, and the view was just a concrete roof. Very basic room with 2 single beds, there was just me and my 9 year old son. I spoke to the manager very next morning and he did change the room, and was a nice man, The new room had a balcony just standard size but pool view, which was important to me as I could see my son in the pool if I was in the room and also I'm a smoker. Plus a 4* hotel I assumed all rooms would have a balcony, how ever this room just had a double bed (very small double bed) which I shared with my son, not the best considering it's supposed to be a 4* hotel. Air Con was good, how ever you either red hot or freezing cold, so you have to keep switching it on and off all night. The room was smaller than the last, it must of been a room for solo use only, but my priority was been able to see my son in the pool at all times. The side of the pool is dangerous, as mats go round but not on the corners, both my son and I fell numerous times, especially when on the loungers next to the kids pool, which is slightly concerning when it's a baby pool. The loungers are not good at all, if you don't sit straight in the middle you will fall off, lost count of how many did this, also noticed towards the end that the odd people had different reclining sun loungers, apparently they asked for them. Why every one who pays for the same hotel can't have a decent sun lounger is abit unfair, we all pay for the same hotel. Towels need to be put on sun lounger at 8am after the pool is cleaned, other wise you won't get one. Sun is near the bar side in the morning and by the restaurant in the afternoon. Had Turkish bath which was nice and relaxing then massage, massage is very brutal but they don't miss a spot, if you like a gentle massage then I suggest you say, or dont have one at all. Total was £35 but also got a free Turkish bath for child with this. High five for bally the entertainment guy, he runs the show, and should have a pay rise. The day time activities were killer darts, killer pool and water polo, which you will need to watch if sunbathing as players get very competitive lol. Night entertainment basically starts just before the all inclusive ends, which is a bit late and clearly will cost you money that you don't want to spend if already paid A.I. Shadow's bar down the road does good food and entertainment if you feel the need to get out which you will do. Free Shuttle bus to the beach only goes once a day about 10.30am picks you up at 5pm. Although I only went once and got a taxi back as the sea was very rocky. Only cost £3 so no issue there. All inclusive drinks are small but if you ask for strong drink, they will do it strong. Have to give a mention to the shop man, he was so pleasant and lovely, although pop etc is half the price across the road supermarket. If you have been to Turkey before, you will know that you can get items cheap, but they will try to rip you off left right and centre so be confident and pay what you think it's worth ie - bags, clothes, trainers etc. Over all, the start of the holiday was a disaster, changing rooms, middle of the holiday, we had a great time and met some lovely people. End of holiday was a complete disaster, my son was crying in pain with his ears, I'd suggest ear plugs for the pool, as it was a Sunday the pharmacy was shut so I took my son the doctors, which cost me £150 excess on my insurance, then they would not give me a direct answer if we were able to fly home. My jet2 rep sorted it in the end and got me the letter for my son to fit to fly. Also my jet2 rep had a word with the manager to let us have the room for free until 4pm as my son was poorly. As they charge £20 for 4 hours and £40 for 8 hours. The manager did do this for us which was kind as I was in tears with stress. However this was just unfortunate circumstances, but if your taking kids and they love the pool, please be careful and take ear plugs as apparently ear infections are very common. The injection he had to have for pain in his ears was horrendous, but he was OK on the flight home and slept all through. So home safe and sound. Thank goodness 🙏