Disney's Grand Floridian Resort & Spa

We stayed again at the Grand Floridian and this time thought that the upgrade to the Club Level would be worth it for the additional benefit of the complimentary food and beverage....and it was! We are annual passholders so we visit WDW at least a few times a year. During this visit there was a great 40% off discount at GF on the Club Level for passholders so when we figured what we would save on dining it actually was well worth the upgrade. As we visit the parks often we don't stay in the parks all day and night; in fact we typically hit the parks for our FastPasses and a few other areas and spend a lot of time at the resort that we are staying at. For this reason again the Club Level makes a lot of sense as we have a lot of opportunity to enjoy the complimentary dining in the Club Level. There is food and beverage out almost the entire day from 7am to about 10pm other than a few short windows of time when the food stations are being changed out. The food is very good; in fact there are times when they have chef attended stations. Made to order crepes for breakfast were excellent. In the late afternoon and early evening there was beer and wine out and in the evening a cordials station. You can always ask for something and the Club Level cast members are always willing to help. Disney service is always good but the Club Level is even that much better believe it or not. During this visit we had an issue with our in-room wi-fi and in true Disney fashion they were very gracious in addressing the issue and making it right. In fact, Zachary, one of the managers at the resort, reached out to me and asked to personally meet with me to apologize for the inconvenience. During this visit we stayed in the main building and during a previous visit we stayed in the Sugar Loaf building. The Sugar Loaf building is all Club Level while just certain floors of the main building are Club Level. For our family we prefer the Sugar Loaf building as its quieter. We were upgraded from Sugar Loaf to main building during this visit and while the main building is more expensive we would have preferred Sugar Loaf. The main building is convenient as you are just an elevator ride from the shops, dining and the monorail. Our room was adjacent to the vast entry way with the beautiful high ceilings and live entertainment in the evenings but that entertainment proved to be quite noisy in our room until about 10pm and while adults will enjoy this setting it wasn't helpful in getting our 3 and 6 years to bed. There are rooms in the main building that are not directly adjacent to the main lobby area and I am sure GF will accommodate requests based on availability. We were only there for 3 nights so we didn't ask to move as we were all unpacked. This was not a big deal, but it was enough of a concern that it could be one for families with little ones so I wanted to point it out.

We’d heard a lot of positive things about this resort and so decided to spend the extra money on it for our first family trip to Disney World. We weren’t disappointed! Great location (especially for The Magic Kingdom) and super transport links to all other parks. Fantastic service from all staff for the entire duration of our 10 night stay. Great choice of food, lovely room, extraordinary cleanliness, superb place to watch the nightly Happily Ever After firework display. Wouldn’t hesitate to select this place again for a future visit (even though it does appear to be the most expensive!)