HOLIDAYS

HOLIDAY SEARCH
List
    See all destinations
    See departure airports for
    See what dates we fly to this route
    see what dates this destination is available
    Flexible by +/-3 days
    Around a week
    Clear search
    Child ages (on return date) Edit ages

    The Maxwell NYC

    OOOOO Plus

    InNew York, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 5329 reviews

    ABOUT THE HOTEL

    • Official Rating

    The Maxwell NYC showcases a duo of sophisticated watering holes, along with a well-reviewed restaurant. Add that to the really central location, and you’ve got a recipe for city-break success.

    This hotel’s on Lexington Avenue, so the Chrysler Building’s a five-minute walk away – and another two will find you in Grand Central Terminal. Or, hop in a yellow cab, and you can be in Central Park, Times Square, or the heart of Broadway in 10 minutes.

    There’s no shortage on style at this place – it comes with a seriously sophisticated cocktail bar, a restaurant, and a cosy lounge. And there’s a luxury spa in the mix, too.

    There are often extra hotel fees in New York that you’ll be asked to pay on check-in or check-out. We’ll let you know if this is the case for this hotel - along with how much it'll be - when you come to book. You'll also need to pay a security deposit by cash or credit card on arrival - this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 693

    At a glance

    • Transfers included
    • Stylish cocktail bar
    • 10-minute walk to Times Square
    • Luxury spa

    location

    • 500m from Fifth Avenue
    • 1.5km from Madison Square Garden
    • 1.6km from Empire State Building and Central Park
    • View Location

    City Breaks

    HOLIDAYS TO THE WORLD’S MOST ICONIC CITIES

    • Flights with leading airlines, giving you more choice on when and where you fly.
    • Hotels in central locations, including a range of 3T to 5T properties to suit your budget.
    • Transfers to your accommodation, so you don’t have to worry about finding your own way.
    • Our city breaks are ABTA & ATOL-protected, and come with 24-hour support via our HolidayLine.

    Facilities

    View all facilities
      accommodationData.facilities
    • Heartbeat Restaurant

      This place is open for breakfast, lunch and dinner. In the morning there's a choice of cooked breakfasts, omelettes, pancakes and waffles. On the lunch menu there's sandwiches, salad and soup, while dinner offers burgers, steak and pasta.

    • 2 bars

      There's two bars to pick from. The Living Room Lounge opens at midday and offers light bites until midnight, while Whiskey Blue stays open 'til the early hours.

    • Gym

      The FIT® Gym is kitted out with plenty of cardio and weight stations.

    Great service, good location
    13 Mar , 2019 Aaron F
    If not for the service this would be an average place to stay, nice enough but nothing that gives you a "wow"! Marbi the doorman gave the extra touch that makes you remember your stay. He was very friendly and eager to suggest places to eat and drink. He suggested the Meatpacking District which ended up being our favorite area in the entire city. Great bars, and restaurants all within walking distance in one of the most charming neighborhoods. All locals everywhere and no tourists - just what we wanted!
    Tired hotel, desperately needs a gut renovation
    13 Mar , 2019 ajax4610, 35805
    I'm a lifetime Platinum at Marriott and I've stayed at this hotel maybe 50 times over the years (back when it was a downmarket W also). I stayed yesterday and it was sufficiently awful that I had say something. Highlights: *Check-in line was 10 deep at 8pm; happens most times I get there and it took over 20 mins to complete *Initial room assignment on 3rd floor where the flags from the front of the hotel fly -- incessant banging was so bad I asked to be moved (they graciously accomodated) *Second room standard for Maxwell -- old, old, old and small. Grungy. Honestly, if any executive at Marriott stayed in one of these little "boutiquey" rooms (code for very small and awkwardly shaped) which have grossly worn out carpets, showers that are old and don't drain, wallpaper that is smudged and pealing, etc....they would ask to get the hell out of there. I've stayed there for 10 years or so, and it's never been renovated that I can remember *The A/C needs special mention. It has two modes: jet engine loud and hot and then a weird quiet setting where the temperature drops 20 degrees. It's just unreal. Impossible to stay comfortable. This plays is bad. I have 650 lifetime nights at Marriott/SPG alone and it ranks up there for awful, especially given Manhattan rates. I stay there because of the convenience to my mid-town office, but I'm done with it now.
    Gorgeous lobby
    12 Mar , 2019 Jeff Y
    Overall a nice property in a great location. A little older building so some of the maintenance is lacking and front desk staff was new/unsure of what to do as it was recently changed from the W to the Maxwell and perhaps had a staffing change as well. The real MVP of this property was our housekeeping staff especially Ivana who was bubbly, kind, and extremely attentive. She made us feel at home and went above and beyond the normal call of duty each day.
    top notch customer service
    12 Mar , 2019 egsinks
    I have stayed here about 15 times since Jan 1 for business in NYC; I stayed over 75 nights at Marriott properties last year, mostly in NYC. I will now continue to stay at the Maxwell - while I initially picked this location for convenience to my office, I keep returning for the customer service. Marriott had many kinks to work out with the recent merger at start of 2019 and the Front office at Maxwell has been EXTREMELY helpful in resolving any issues. They consistently reward loyalty members (and I suspect with non-Marriott members as well) with upgraded rooms when available. The service in the restaurant is great as is the food; I would recommend dining in restaurant over room service or lobby lounge. With the customer service from both front office as well as the front desk and restaurant, it is the best value you can find in Manhattan for a full service hotel. my guess is prices will be going up as people catch on. Bathrooms could use a remodel in some of the smaller rooms - insignificant considering all of the positives of the hotel. highly recommend.
    Getting a bit tired, but staff and service are fantastic
    11 Mar , 2019 hossg1975, 186338
    Came here before when it was a W, and the place is losing its polish a little - the rooms and decor are a little on the tired side, a few bits of equipment have gone missing from the gym, but all things considered for the price and the location it’s a great value place to stay, made all the better by the staff - super friendly and helpful from the front-desk, to the bar, to the maid (Ivana) who looked after my room/floor, and that makes such a difference to a stay. Although they’ve closed the whisky bar next door, the great atmosphere seems to have moved to the main hotel bar - it’s a great place to have a drink now! :-)
    Show more Show Less
    View all  5329  reviews

    Things To Do

    View all things to do

    People who looked at this hotel also viewed...

    Items marked with * incur extra charges which are payable locally