Parker New York

Great location, but average hotel. Seems to get a 4 star rating because the lobby is big and there are very nice facilities (pool, restaurant). But the rooms were only average or less, i.e., 2-3 star.

We are Disney Vacation Club members and The Parker is part of their "Concierge Collection" so we were able to use our points to pay for the stay. I have to say that this hotel is not up to standards we are accustomed to in booking through DVC. The lobby is very nice...marble tile everywhere. The staff we encountered were great. Our room was not ready when we arrived, and after sightseeing and eating lunch for a couple of hours, returned and were initially told it would be two more hours, but the desk clerk worked some magic to find us a room that was available. We really appreciated his extra effort. We had a "junior suite". It was pretty spacious with a separate living room. The room was very dated....looked like it was decorated in the '70s. Also, there was no fridge, coffee maker or any sort of wet bar. They did have an ice bucket sitting on a counter that looked like it used to be a wet bar area, but I failed to find an ice machine on our floor. AC was mediocre. Sometimes cool, sometimes not so cool. It was very clean however. Housekeeping did a great job. This hotel is in a great location, centrally located between Times Square and Central Park. Overall it was a good stay. I don't think I would stay here again unless a room renovation took place.

Spent 7 nights in this hotel,firstly ensure you under stand they charge $25 per night utility charge,it is in the print,it covers the use of the roof top pool,gym,sauna,wi fo and 10% discount for Spa related treatment. We did not eat or drink in the hotel,30 dollar for breakfast and 15 dollar for a beer was I thought some what high. You can enter hotel on West 56,through a revolving door,reception to your left,the receptionist,Ashley was polite and efficient,she informed and smiled,our room was 2923,there are 3 lifts opposite reception and another across the lobby,next to the Barber,$45 for a haircut,the lifts were readily available and rise and fall quickly. The corridors are of course lacking in day light,but sufficient electric light allows you to see you to your room,they key is a plastic card,stripe down to the right,enter and bathroom immediately to the right,opposite a curtained wardrobe area with safe,Iron,board and umbrella,with additional blanket and pillow,moving forward there is a ottoman style piece of furniture to the left with the bed opposite,which was comfy and could sleep 3,if you like that sort of life. To the right of the bed is the window,with a desk area,table lamp,phone ,office style chair and a revolving open arm fashioned chair. The room size was a third larger than a U.K. Premier Inn Room The decoration is possibly dated. The Bathroom has a shower over the bath,the shower head is fixed to the wall and worked,although I doubt if the Hotel Manager would be happy using it,not enough head movement and the cover plate had come adrift from the wall,the WC worked very well,Hand and face wash is helped along with an under counter basin,hand soap and a body lotion called Moonshine,my Wife said it was very good. No extractor fan and I must go back a few lines,the air con works. No Coffee/Tea making,but we knew this and brought our own kettle,a lot of people brought food in,we did,no issues with this,there was an ice machine situated in the corridor,very handy. The room to us was very acceptable,checked daily,for those who need it a very big TV on the wall. The swimming pool is on the top floor,49,the pool is small and each time we visited has children having fun in the pool,but never swimming,the views of course are very good. There are wooden loungers to one side of the pool,male and female changing rooms ,towels are supplied. You can sunbathe outside also. We were happy with the pool area,but don’t expect to swim,the employees do not take charge. The hotel is a couple of blocks away from the south side of Central Park and a few blocks down is Times Square,and plenty of places to eat. Now I doubt if the following will happen to you,we were present when the electric power failed at 7pm,a major outage,we reached the hotel just after 8pm,the back up generator was working but failed,to allow elderly to walk about with candles and allow customers to walk up the stairwell is questionable ,I had my doubts if the generator had been regularly checked or evacuating drill undertaken, customers remained calm,a wedding party kept singing and the hotel provided cold food and water,although I never heard an announcement,the electric powered up just after 11pm and the management ensured sanity in controlling the lifts. Checking out is 12pm, the Hotel at no extra charge securely hold your luggage until you need to leave to the Airport I have no qualms in recommending this hotel,albeit the utility charge