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    Grand Hyatt New York

    OOOOO Plus

    InNew York, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 11025 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Grand Hyatt New York couldn’t get closer to Grand Central Terminal if it tried – you don’t even have to go outside to find the subway, as the hotel’s directly connected to the station.

    This hotel rubs shoulders with the Chrysler Building, on Lexington Avenue, so many of Manhattan’s main sights are easy to reach. It’s a 10-minute walk to the Empire State Building or Times Square, and you can get to the southern point of Central Park in less than half an hour.

    You can grab a meal anytime here. The main restaurant opens early for breakfast, there’s a food court on hand around the clock, and the lounge deals with cocktails and small plates every day of the week until late.

    There are often extra hotel fees in New York that you’ll be asked to pay on check-in or check-out. We’ll let you know if this is the case for this hotel - along with how much it'll be - when you come to book. You'll also need to pay a security deposit by cash or credit card on arrival - this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 1298

    Things you'll love

    • Transfers included
    • Next to Grand Central Terminal
    • 10-minute walk to Times Square
    • 24-hour food court
    • Free Wi-Fi

    Location

    • Midtown
    • 190m from Grand Central station
    • 100m from Chrysler Building
    • View Location

    City Breaks

    HOLIDAYS TO THE WORLD’S MOST ICONIC CITIES

    • Flights with leading airlines, giving you more choice on when and where you fly.
    • Hotels in central locations, including a range of 3T to 5T properties to suit your budget.
    • Transfers to your accommodation, so you don’t have to worry about finding your own way.
    • Our city breaks are ABTA & ATOL-protected, and come with 24-hour support via our HolidayLine.

    Facilities

    View all facilities
      accommodationData.facilities
    • New York Central restaurant

      This modern restaurant is open daily for breakfast, lunch and dinner - it's also got a brunch menu on weekends. You'll be spoilt for choice on the menu - fish, meat, salads, sandwiches - this place has all of them and more.

    • The Lounge at New York Central

      With its city views and illuminated bar, this is the ideal place to unwind after a busy day of sightseeing. There's loads of cocktails to choose from and a huge choice of bottled and draught beers. If you're after an evening meal as well then there's a good selection in the bar menu.

    • Spa services*

      A choice of spa treatments are available here and you can enjoy all of them in the comfort of your own room. Massages, manicures and pedicures are all featured on the list of services offered.

    Stay here, bring money
    17 Jul , 2019 opheliaphillips
    Staff in all capacities was friendly and responsive, exceptional, acually. A pleasant surprise. Good food in the restaruant and mostly fast service. Room was clean and otherwise okay,except that I could hear traffic noise on the 25th floor. Water in tub and sink was slow to drain. My only complaint was street noise.
    Most uncomfortable hotel room I've experience in years
    17 Jul , 2019 Catherine V
    Room was worn and shower was moldy. The 'high tech' light switches responded poorly to touch, which was the only way to use them. The lighting was dim, even at the bathroom mirror. The exhaust fan in the bathroom sounded like a prop plane and there was no way to manually turn it off. The mattress was a back-killing slab. The pillows were as comfy as a stack of saltines. I don't expect daily maid service, but neither of the two days I didn't hang the privacy placard, nobody tidied the room. A 'sorry we missed you' note was slipped under my door on the final night. I laughed, sitting among the overflowing trash cans. Had to stand on a chair to reach the safe. I could go on and on. I stayed here for a conference. If I attend the same conference in the future, I'll stay somewhere else and take a cab. This Hyatt is so not worth it.
    Everthing was broken in our room
    17 Jul , 2019 939craig
    We arrived late (traveling from the west coast) and found that our in-room phone didn't work, the fridge was broken, and the AC would not cool the room down to the temperature stated on the thermostat. We could tell the difference because it was freezing in the hallway outside of our room but "warm" inside our room.
    Grand Hyatt/New York could be grander
    17 Jul , 2019 verymellow
    Great location; convenient for my business conference held at hotel. Terrific staff. Clean. Nice room, but no coffee maker in room. Bath tub slippery; no bath mat in tub. I had to request one. Bath towels old. Food market in lobby very expensive. No laundry services on premise. Exercise room--old equipment; needed cleaning.
    perfect location, has everything that you need
    17 Jul , 2019 jesscopland
    the Hyatt is a nice hotel- not stunning but certainly comfortable. It has a little market inside where you can get drinks and snacks, and a good work- out room. It's biggest plus is the location- it is directly adjacent to grand central station so you can get get on the subway and go anywhere
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    View all  11025  reviews

    Things To Do

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    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally